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6 Common Heat Pump Smells Explained

By Aztil –

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  • It is not normal for a home to have weird smells, especially when it has air conditioning and heating. An offensive odor that you can smell throughout the house is a sign of trouble. The good news is that these odors are quite distinctive, and so the cause behind them is relatively easy to identify. Usually, most odors will have a link with one heat pump problem or the other. The sooner you identify them and take corrective action, the lesser the chances of any disruption in your comfort. To make things easy for our clients and readers, here is a list of standard heat pump smells and their causes explained.

    Six Common Heat Pump Smells Explained

    1. Musty Or Stale Odor – When you enter a home or building that has been closed for a long time, the indoor air smells off. The best way to describe it is like that of stuffy and old air or the smell of dirty socks. The reason for this smell is mold and mildew that grow in the damp areas of the home. The most conducive environment for their growth and propagation is found in the heat pump near the evaporator coils. From here, the smell is picked up by the circulating air and dispersed throughout the house, making it stinky. 

     How To Get Rid Of It – Staying on top of the annual maintenance routine is the best way to remove the musty odor. During maintenance, the inside of the heat pump is cleaned thoroughly, which removes all mold and fungus. Once they are clean, there is no reason for the stale smell.

    2. Rotten Fish Smell – The smell of rotten fish is hard to ignore. It is so repulsive that staying indoors becomes an ordeal. Your heat pump will emanate this strong and vile odor when some component (plastic or metallic) starts overheating. Before doing anything else, switch off the heat pump to prevent further damage to the unit. Some of the reasons behind the smell could be:

    1. Problems with heat pump wiring.
    2. Overheating of plastic components or melting of rubber coating.
    3. Mechanical issues.
    4. An overheating motor.

    How To Get Rid Of It – Getting rid of the rotten fish smell is a matter of expert handling. You need an HVAC technician to eliminate this heat pump smell as it involves opening the heat pump and checking its internal parts.

    3. Rotten Egg Smells – Rotten egg smell is like the smell of sulfur. Such a smell comes from the heat pump if there is a dead animal or critter inside the ducts. Often, small animals find their way inside the ducts for warmth and protection and die inside. As their body starts rotting, it releases the offensive smell of decomposition. 

     How To Get Rid Of It – To get rid of the rotten egg smell, call your local HVAC technician. He will clean the heat pump and the ducts, if necessary. Once the body of the dead critter is removed, the smell goes away on its own.

    4. Burning Rubber Or Plastic Smell – If it smells like something is burning, it most probably is. Never ignore such smells. Often an electrical problem inside the heat pump will result in wires burning. Essentially, it is the rubber tube on the wires and the surrounding plastic that starts burning. If you fail to recognize this type of odor, the chances are your heat pump will develop a serious issue and stop working altogether. The other probability, if you are lucky, is that the circuit breaker will trip to prevent further damage.

    How To Get Rid Of It – Only an HVAC technician can help you tackle this problem. He will have to open the heat pump to determine where the electrical problem exists and take remedial action.

    5. Heat Pump Smells Like Sewer – If your heat pump produces a sewer-like smell, do remember, there is a high possibility that the circulating air has picked up the smell from elsewhere. The odor does not always initiate in the heat pump. A sewer-like smell means that somewhere in the house, the sewer line is backed up or broken.

    How To Get Rid Of It – You can eliminate the sewer smell only by clearing the backed-up line or fixing the broken pipe. However, this task can only be completed by the company that deals with sewer lines in your locality.

    6. Burning Dust Smell – A heat pump, like any other heating and cooling system, accumulates dust. Switching it on after a long interval results in a strong burning odor that typically goes away on its own within 5 or 10 minutes.

    How To Get Rid Of It – One way of ensuring that this type of odor does not come at all is by ensuring timely maintenance of the heat pump. If, for some reason, that’s not possible, at least clean the unit thoroughly. Else, allow the unit to run for, say, 10 to 15 minutes, and that should be enough time for the odor to go away. If not, call your trusted HVAC technician.

    Takeaway

    The heat pump is not designed to produce any smells. These are actually indicators of what is happening within the heating and cooling system. Hence, it is necessary to be a little vigilant. Thankfully, most heat pump smells are not a thing of grave concern. Yes, they are disgusting and repulsive and make staying indoors an ordeal, but they don’t spell trouble for the system. The same cannot be said for the burning smells. Our only advice is to let your HVAC technician know of the odors as soon as they originate. They shall take care of the rest.

    Aztil Air Conditioningcan help the residents of South Florida find the reason behind their heat pump smells. Our trained, certified, and experienced technicians will thereafter undertake corrective measures to remove them, so you no longer have to suffer unnecessarily. You can also engage our services for HVAC installations , repairs, and maintenance. We also provide 24/7 emergency services . To book an appointment, call +561-559-2205 .

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Martin Goldman
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Elder good job
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Thank you
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Elder
Ivonne Flores
3 days ago
Elder Muchas Gracias por su servicio muy amable y esplico Todo muy bien
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3 days ago
Niko and Juan came to service our unit. They were professional and friendly. Overall the service was a positive and pleasant experience.
Dimitry Novak
4 days ago
5-Star Review for Aztil AC & Technician Dana Dussualt
I couldn’t be happier with the service I received from Aztil AC! When my air conditioning suddenly stopped cooling properly, I called them and they got someone out the same day. Technician Dana Dussualt was outstanding from the moment he arrived—super friendly, professional, and genuinely helpful.
Dana quickly pinpointed the exact problem, walked me through what was wrong in plain English (no confusing jargon), and fixed it right there on the spot. The entire process was fast, clean, and stress-free. In less than an hour my house was back to being perfectly cool again.
Aztil AC delivered exactly what they promise: very fast, reliable, and top-notch service. Dana is a true pro and a pleasure to work with. If you’re in the Boca Raton area and need AC help, look no further—call Aztil AC and ask for Dana. You won’t be disappointed!
Highly recommended! Thank you again! 🙌
Buzzed 08590423
4 days ago
Elder did a great job tuning up the a/c and arrived on time. Very happy with service.
Evelyn Tainsky
4 days ago
Niko was wonderful
Elder was efficient and effective and answered all my questions. Top notch
Susan Kantrow
4 days ago
Elder was very through and compitant
nahama corn
4 days ago
Thank you Elder for your service
Cody Richardson did a professional job of getting our A/C installed and permit-approved.
Lazaro was friendly, knowledgeable and prompt. Just what you want in a serviceman . Leon Piercefield
Albert Travasos
4 days ago
Just had a new unit installed. Angelo & Yeisnier were the 2 most professional service Reps I have had. Efficient, polite and hard workers. Great experience
Michael Dykla
5 days ago
Niko the technician we had from Aztil a/c went above and beyond to make sure that our unit was cleaned and up and running before he went. 5 stars to him.
Response from the owner:Hi Michael Dykla, thank you for your kind words about Johnny the technician! We are so glad to hear that he was able to provide you with excellent service and ensure that your unit was running properly before he left. We appreciate your 5 star review!
Tanya
5 days ago
Niko is always a pleasure to deal with and is very thorough and professional, thank you!
Elder is very efficient. Thank you.
Harvey Schwartz
5 days ago
Niko is terrific and so knowledgeable—thank you to all.
Barry Kirstein
5 days ago
Elder wonderful job
nelson davies
5 days ago
Elder great job thanks
Erick Hienz
6 days ago
Had our compressor die, called Aztil and they had someone at our house that day. Had to order parts, Dana showed up the next day and installed everything. He was courteous, experienced and very professional. Will always recommend Aztil!
Barbara Trimble
6 days ago
Elder was polite and efficient. He explained what he was doing g and why and offered options for improvement.
Response from the owner:Hi Barbara,

Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dan Wechsler
6 days ago
Ramon was awesome.. great
Service, informative and explained options well
Michael has provided excellent service
Robin Kaufman
7 days ago
Constantine was wonderful.
Irene Scavelli
2 weeks ago
We had a great servicing experience today with Paul the technician. He has serviced us in the past and is always professional, informative, helpful with suggestions on proper repairs to maintain our system in good functioning order.
Larry Scavelli
2 weeks ago
Paul G is a pro ! Polite and efficient!
Les Matthews
2 weeks ago
Lazaro is an excellent Tech. Courteous and Professional. If possible ask for him for all your HVAC issues. Also just had a total replacement of my AC unit by Angel and Hero . They did an excellent job in and out in 2.5hrs would recommend these install professionals.
Response from the owner:Hi Les, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Ryan del Rosario
2 weeks ago
I had Alex and Skyler from Aztil out for an air duct cleaning today, and they did a fantastic job. They were professional, efficient, and finished the work fairly quickly.

Beyond the cleaning, I was especially impressed with their troubleshooting. We had an inspection the previous day (a different tech) where the AC breaker was accidentally left off. When I mentioned the AC wasn't acting right, Alex didn't hesitate to look into it and identified the issue immediately. Truly appreciate the extra effort and the great service!
Yvonne Cacioli
2 weeks ago
Elder Zavala was my technician today to replace a bad sensor in my unit. He is very kind and very knowledgeable. I had a great experience with him.
Response from the owner:Hi Yvonne, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Gary Ackendorf
2 weeks ago
Skyler was a very nice young man and completed the work very well. Seems a great asset for Aztil
Rose Callahan
2 weeks ago
Elder
Andrew Beck
2 weeks ago
Elder was great, explained my options clearly following routine maintenance.
HAROLD BERNSTEIN
2 weeks ago
Niko

Excellent
David Eisman
2 weeks ago
Aztil was good but Dana D was who helped this be better. He arrived when he promised. He was professional, knowledgeable, & efficient as well as informative. I will ask for him anytime I need my AC serviced. Excellent job.
NIKO GARCIA is professional, neat, courteous, and friendly! He did a great job
Response from the owner:Hi Laura, thank you for your kind words! We're so glad to hear that Antonio and cody did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Steven Smith
2 weeks ago
Amazing company! High quality workmanship and friendly people who really seem to care.
Paul Volkert
2 weeks ago
Great and smooth maintenance
Harvey Samuels
2 weeks ago
Niko & Juan were excellent on the periodic service diagnosis. Dana again did excellent install of the the subsequent dryer replacement.
Tatore Man
2 weeks ago
Lazaro was great, he explained the repair needed in detail, and was very helpful in explaining the maintenance needs for the unit. I will always ask for Lazaro , for my future needs from Aztil
joel kaye
2 weeks ago
Paul G is great. He is one of the few who explains everything before work is started and reviews total job with pictures when done.
Joel Kramer
3 weeks ago
Antonio Moreno is a professional qualified HVAC technician. He solved my issue.
Response from the owner:Hi Joel, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Mario M
3 weeks ago
Reliable service from Lazaro.
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3 weeks ago
Niko and Juan
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3 weeks ago
Steven and the team are amazing!
This is coming in late since I didn't know this review was on the phone until I pushed the screen and this popped up. Great job from Albert R. On the drain pump cleaner instalation. BZ [well done].

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