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What To Do When Bathtub Faucet Won’t Turn Off

By Aztil –

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A bathroom is a sacred place. You go there first thing in the morning, the last thing in the night, and many times in between. Since you frequently use it you want, all items must be clean, tidy, and in proper working order. 

It is the place where you find solace in the form of a nice long soak or a fast rejuvenation of the tired soul through a quick shower. Sometimes you may even go there to hide from your little brats and get some quiet time. 

At such times, even a leaking and dripping faucet is a big irritation. Even worse is you go in for a bath, and when the time comes to turn off the faucet, it just doesn’t do what it is supposed to. Not only is your precious water running away, but it may also damage the floor and walls. This is a tricky situation and a valid cause for concern. The purpose of this article is to reduce your anxiety and tell you exactly how to proceed when your bathtub faucet won’t turn off.

What To Do When Bathtub Faucet Won’t Turn Off

The situation calls for an expert, which in this case is the plumber. However, he is not waiting at your doorstep, so you need to get a handle on things yourself. The apparent solution is repairing the faucet yourself. It’s an excellent time to learn the basics of faucet repairs now so that in future you can take care of things on your own. 

Fixing The Faucet

Sometimes the problem is really simple and needs just a small fix. To begin with, your first course of action should be to tighten the handle screw. 

Step 1 – Since the flow of water has not stopped, you need to shut off the water supply completely. The valve that controls the water supply to your home will be somewhere close to where your water heater is fitted.

Step 2 – Take a pic of the faucet and its handles. It will come handy while buying new parts or explaining to the plumber.

Step 3 – Using a flat-blade screwdriver, pry beneath the cover plate to reveal the handle screw. Sometimes tightening this screw will solve the problem. Use a Phillips screwdriver to tighten it.

Step 4 – Restart the water supply to your home and turn the faucet on and off to see if you have managed to fix the problem.

If tightening of the handle screw does not solve the issue, it’s time to aim big. You have to try and repair the end of the stem.

Step 1 – Again, you need to begin by turning off the water supply so that you do not flood the bathroom.

Step 2 – From the faucet, you need to remove the handle. For this, rotate the handle until it comes off the stem. You may need to use a wrench to complete this action. At times, a gentle pull can also do the trick.

Step 3 – Examine the faucet stem end for any kind of damage. Ideally, the stem tip has rims or ridges which attach to the ridges that are inside the handle of the faucet. When these get worn or spoiled, the faucet handle is unable to tighten around the stem. Due to this reason the faucet unable to turn off. You need to replace the part whose rims have smoothened out over a period of time.

Step 4 – Carefully have a peek inside the faucet handle to detect any obvious damage. A handle which is cracked would need complete replacement. Again, this because it will not grip the faucet stem correctly. When the grooves or ridges inside the handle get worn out, the handle can’t attach with the stem properly. As a result, it cannot regulate the faucet.

Step 5 – Clean the stem end to remove any deposits or debris. You can use an old toothbrush to do so. Once done, with the help of a rag wipe the stem dry.

Step 6 – Wrap a couple of layers (one or two) of thread-seal tape all around the valve stem tip. Now, push or firmly press in the handle over the stem through the layers of thread-seal tape. Another way is to rotate the handle over the stem until it locks in position.

Step 7 – Finally, turn on the water supply once again to check whether the fix works or not. If it works, remember, the thread-seal tape is a temporary fix. It will increase the life of the faucet stem and handle from anywhere between a few months to a year or two. Ultimately, you just have to replace them.

When Your Fix Doesn’t Work

It is not necessary that your repair will hold for long or that it even fixes the problem. If the problem does not fix at all, shut down your water supply and call the plumber immediately. If your fix works only for a short duration, you are probably not doing it correctly. Even then you need to call the plumber to come and address the issue once and for all.

Tips To Keep In Mind

1) Cover the drain with a cloth so that no small pieces or spare parts fall into it. These can clog the drain and also make for unnecessary purchases to replace them.
2)Put a protective sheet in your tub so that you don’t accidentally leave scratches or stains of any kind.
3) When working with pipes, wear protective gloves . This way, you will not hurt yourself on any sharp edges.
4) Wearing safety goggles is also advisable so that you don’t get any stray particle inside your eye.

What We Advise

Some works cannot be done by all. There are professionals who are trained to handle them. Having said that, it is not possible to get hold of these people at a moments notice. A plumbers job is one such. In the absence of a plumber, you need to be knowledgable enough to handle a minor crisis. You need to know the basics of handling any situation so that your suffering is limited. Hopefully, this article will help you in the future.

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What Our Clients Think Of Us


Michael was really great and he explained everything pretty well for me to understand
Update 8/16/2025

I’ve been a loyal customer of Aztil AC Company for several years, and I can confidently say that they have consistently demonstrated honesty, reliability, and exceptional service. My brand-new Rheem A/C unit, installed in October 2023, unfortunately required a new fan motor.

Aztil AC Company promptly sent Rafael to diagnose the issue. He efficiently completed the necessary paperwork to ensure that the part was covered by warranty. The cost of the service was $75, which included filing the paperwork and the repair.

On a Saturday at 1:00 AM, the AC unit suddenly stopped working. The next morning, at the earliest, Aztil AC Company sent Ramon to assist us. Ramon was an incredible technician! He quickly diagnosed the problem and helped us clean the AC drain line. As a result, we had cold air flowing immediately.

Ramon was not only professional but also incredibly efficient in his work.

I contacted Aztil Air Conditioning to request service for my air conditioning unit. I spoke to Ronda, who provided excellent service. She was very helpful, friendly, and had clear, professional, and transparent communication.
Response from the owner:Hi Sergey, thank you for your kind words! We're so glad to hear that Ronda did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I had again found that I had no ac in my house. Your tech Michael came out within 24 hours and not only fixed it, but also took the time to tell me how to stop it from happening again! He was fabulous! Even at installation, no one ever told me what I was supposed to be doing! You have a great asset in Michael!
Response from the owner:Hi Patricia, thank you for your kind words! We're so glad to hear that Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Your service techs and general service has improved since the corporate take over. Raphael Curci was efficient and kept us u[p to date on the progress of the installation. The person I'd like to call out as exemplary was Nico who guided us through the process and went out of his way to help us through this time.
Ramon explained in detail what he was doing and how to prevent issues. Ramon is a credit to Aztil. This a/c company has wonderful systems in place to protect their customers homes. Highly recommend Ramon as technician and Aztil for your a/c maintenance and repairs.
I LOVE this company and Nico is hands down the number one technician on the team. The maintenance plan is worth every penny and I never have a problem getting anyone out when I need them.
Toni did a fantastic job! I believe he also did a very thorough job in all areas of our AC unit. He advised us of some areas of our unit that was building up mold and what needed to be done. The concern I had was why no other techs that come out every 6 months hadn’t brought this to our attention. Toni is very personable and he took the time to explain everything to us and I could tell that he is concerned about customer satisfaction. Appreciated all his efforts. Excellent Tech! We will request him to come back in 6 months again!
Michael performed well and was very friendly.
Cody was extremely professional and very courteous!! His knowledge and expertise takes him a 10 plus!! When I call Aztil I only want him to service my AC..
Thank you Aztil for sending Cody for my repair. He is an asset to your team!!
Donna
Response from the owner:Dear Donna Matos, Thank you for your kind words about Jonathan M. We are glad to hear that you had an excellent experience with him and we agree that he should be training our complete service department. We are sorry for any past poor service you have experienced and we appreciate your feedback. Sincerely, Donna P. Gliner
Paul was the very best. Knowledgeable and very professional!!!
Michael is a Great Tech whom I highly recommend.
Response from the owner:Dear Jack Derriss, thank you for your fantastic review of our team members Nicholas and Jonathan. We are thrilled to hear that they provided excellent service in repairing and replacing the breaker part for you. At AZTIL, we strive to meet all of our customers' A/C and heating needs, and it means a lot to us that you highly recommend our services. If you ever require any further assistance, please don't hesitate to reach out. We appreciate your support!
Tino did a very good job
I ask for him all the time
He is great
Paul was great!
Michael was polite, helpful and efficient.
Niko Garza was great.
Michael came out addressed the service problem which I really was when he cleaned out the pan and he was quick
Michael our Technician today was excellent. The inside and outside units were thoroughly examined and test equipment was applied to both of the units to show a positive outcome. Thank you for sending us Michael; we would very much like it if you would send him again. I have confidence in his work and in your companies
excellent service.
Tech Juan Ortega was great to work with. He explained everything in detail and answered all my questions. I will definitely be calling Aztil Air for my upcoming HVAC needs.
Michael King was very pleasant to communicate with and answered my questions fully.
Awesome service. Dana arrived shortly after we placed our emergency call and within a short time our AC was back up and running. Highly recommend Aztil AC!
The service tech Dana did an excellent job doing the repair of the compressor and my ac is working great again!!!! Very friendly and courteous, Highly recommend!!!!
Response from the owner:Hi Chris, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko done a super job. Did everything involved with the a/c. He is a very nice guy. Would love to have him back. :)
Aztil is a very reliable ac company TINO did a great job with my air conditioner he took the time to explain to me how to use my thermostat and answer all my questions thank you Aztil I will recommend you to my friends and family
Michael King was amazing!!!!!!
Called them and Niko Garza was at moms house with in 15 minutes didn't take long for him to get my A/C running Niko is a nice person
Skyler and Alex did a wonderful job very pleasant guys I was very comfortable with them thank you guys for the wonderful job
Aztil tech Jorge Rivera is to be commended for staying up in my very hot attic to install my new air handler. He did a great job. His patience as I connected my new smart thermostat and set up everything so I could control my thermostat from my phone.
Thank you for your quick response and good work.
Response from the owner:Hi Lynn, thank you for your kind words! We're so glad to hear that Jorge did an excellent job with your new Installation and that you were pleased with the outcome. Thank you for being a valued customer.
He was very good at what he does
Response from the owner:Hi Cheryl, We are pleased to hear you are happy with our service. We appreciate the kind words! Thank you for being a valued customer.
Cody was our technician. He promptly diagnosed the problem and fixed the problem in a timely manner. Very professional.
Response from the owner:Hi Frank, thank you for your kind words! We're so glad to hear that Cody did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Paul came to check the A/C compressor and handler. Took pictures and showed me. Both units were disgustng.. He gave me the amt of replacing. I Absolutely agreed. Then Neraldo and another Technician came and installed the AC units. Next
Jordan and Adrian came and cleaned all vents and ducts. All 5 of them were excellent and friendly. Also gave me the info on what was being done. 5 stars for each one of them. Highly recommend

I have had a Dual Inverter installed in my back room. Jorge did the install and was Terrific. He worked his butt off and in the heat. David his helper was on the go the whole time. This is my 2nd AC install with Aztil AC and I would Highly reccommend them. They are polite, efficient, and hard workers. Thank you So Much Jorge and David. If I could go over 5 I would give you 10 stars.
Response from the owner:Hi Barbara, thank you for your kind words! We're so glad to hear that Paul, Neraldo, Jordan and Adrian did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Great duct cleaning work performed today. Jordan and Hero were very profesional, productive and attentive. Extremely thorough work was performed.
Response from the owner:Hi Frank, thank you for your kind words! We're so glad to hear that Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Jay, thank you for the great Review! Thank you for being a valued customer.
Ramon was my Technician today. He is a young man [24] who was knowledgeable, courteous, and very quick to solve the problem. An excellent addition to the Aztil family!
Gary Dubler
Boynton Beach
Response from the owner:Hi Gary, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Faye, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Michael King came to do AC maintenance. He was professional, courteous & great at his job. Highly recommend & will request him in the future.
Response from the owner:Hi Robyn, thank you for your kind words! We're so glad to hear that Michael did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana Dusault was timely courteous and did the job.
Response from the owner:Hi Steven, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Very good and professional niko
Response from the owner:Hi Chris, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
They were great
Response from the owner:Hi Debbie, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was great, very well experienced at what was needed to be done. If I had a question, he answered to the best of his ability, Thanks again, Aztil. 5stars all around.
Response from the owner:Hi Pertrinka, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.

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