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Understanding the Importance of Storm Drain Maintenance

By Aztil –

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Storm drains are built into the curbs of many city streets. They lead to underground flood prevention channels that carry water safely out of neighborhoods when heavy rains or major outdoor leaks occur. They prevent flooding and provide water flow control. However, they can also be damaged or become clogged if improperly maintained. The city and its residents share the responsibility for storm drains. Why should you care about storm drain maintenance and what can you do as a resident to take care of your local storm drains? We have the answers.

What Are Storm Drains?

Storm drains collect rainwater, directing it away from streets and public spaces to prevent flooding when it rains. Storm drains channel the drained water into approved and safe areas using underground pipes.

Why Is Storm Drain Maintenance Crucial?

Maintaining your local storm drains can keep your streets clear and safe under heavy rain, and prevent environmental damage from poor runoff management.

Flood Prevention

Most importantly, storm drains prevent flooding. If a storm drain isn’t functioning properly due to clogging or damage, it won’t redirect rainwater, and a street or public area may become flooded. Storm drain maintenance protects homes, businesses, and roads from the dangers of high water levels.

Water Quality Protection

Storm drains prevent uncontrolled water runoff. Road oil, chemicals, litter, and sediment that shouldn’t reach the ecosystem are carried away safely by storm drains, often to local water treatment plants before the water is allowed to re-enter the environment. This promotes a healthier local ecosystem.

Infrastructure Longevity

Flooding can significantly damage urban infrastructure. Seeping water can damage foundations, roads, and bridges. Maintaining your storm drains can prevent these problems, thus preventing the need for extensive repairs and material replacements later on.

Public Safety

Flooding is a local hazard. Maintained storm drains ensure that cars and pedestrians do not have to navigate dangerously deep and murky stormwaters. Storm drains can prevent accidents and illness and ensure safe travel after heavy rains.

How to Maintain Storm Drains

While storm drain repair may be the city’s job, residents can contribute to storm drain maintenance through considerate decisions and quick reporting if a problem is detected.

Keep Drains Clear

Help to keep your storm drains clear. If you notice a box, a sheet of plastic, or a big pile of leaves blocking your local storm drain, do a little neighborhood cleanup so the next rain drains safely away.

Proper Waste Disposal

Never use a storm drain for waste disposal. In particular, prevent leaves, grass clippings, oils, paints, or chemicals from flowing down the storm drain. Use proper disposal methods for hazardous chemicals and mulch or dispose of your leaves.

Install Gutter Guards

Gutter guards installed on your roof’s gutters can help prevent gutter clogs and prevent leaves from flowing toward your storm drains.

Adopt Green Infrastructure

Design your landscaping to manage rainwater gracefully. Reduce the pressure on your storm drains by installing rain gardens, permeable pavements, and green roofs that direct water effectively or absorb rainwater safely to reduce the runoff that enters your local storm drains.

Report Issues

If you notice a blocked or damaged storm drain, report the issue immediately to your public works department. Quick reports can ensure immediate repairs, which will prevent flooding incidents from happening.

Community Involvement

Involve others in your neighborhood in storm drain maintenance. Work together to minimize litter, control leaves, clear blocked drains, and generally treat your storm drains with respect. Teamwork can help ensure your storm drains are always properly maintained and provide the best service.

Caring for Your Local Storm Drains

When you take care of your storm drains, they will take care of you. Storm drains prevent flooding, preserve water quality, and protect buildings from water damage. Taking steps to maintain your local storm drains is always a smart idea. For more information about storm drain maintenance, contact us today.

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What Our Clients Think Of Us


Arrived on time, professional, courteous
Explained everything I needed to know. Concise and understandable.
Did a great job.!!!!!
Michael was professional, courteous and very knowledgeable. He’s definitely my go to technician for my HVAC at Aztil.
Good service from Elden
The technician, Michael, was exceptional at servicing our AC unit. He didn't rush through and was respectful and super patient with my elderly mother's questions.We would like to request him for future servicing.. It was obvious that he was trained well for this work.
Elder was very professional.
Dana, put in a new drain line for me. Excellent work. I am very pleased.
Elder efficient and cooperative
Niko was perfect.I give him 5 stars.
Niko was excellent. Very thorough with my maintenance checkup.
Elder was very prompt and efficient
Very effective in quickly spotting the and then doing the maintenance to resolve it. Pleasant and helpful personality. Seemed very knowledgeable and shared some tips and explained why I had the problem. Courteous which was appreciated!
Mike was early and knocked it out so well especially knowing my schedule. Amazing job and quick turnaround
On /11/10 at 5:30 I had a service visit from Dana, My ac had a leak and eventually shut down. I cant say enough about his great attitude and knowledge. He took his time and fixed every little thing that he could find. His overall attitude was great. People like him will make your business better. A really good technician.
A/C thermostat kept rebooting and indicated the condisation pipe may be clogged. Called an a short time later Antonio, the tech, arrived. He knew exactly what to do and corrected the problem very quickly. He also did the servicing previously. He's efficient, knowledgeable, courteous and very pleasant. An asset to Aztil. No charge with my contract.
Response from the owner:Hi de fink, Thank you for your kind words! We are so glad to hear that Russell was able to diagnose the problem and that our techs were able to install the new system in two days. We strive to provide excellent service and ensure that our customers are satisfied. Thank you again for your review.
Our downstairs A/C stopped working over the weekend. Called Aztil and they sent a technician that same morning! Antonio was excellent — diagnosed and fixed the issue in minutes. Everything was covered under our membership, including the emergency call. Highly recommend!
Michael is fabulous. He diagnosed the problem and fixed it immediately. A very respectful, courteous person you’ll be lucky to have him service your air-conditioning. I would not hesitate to use this company because of him.
Jordan and Jalen were Great and professional they were the best

aztil air conditioning great had other company that was no good aztil is always there for me, and Ramon, was wonderful, very helpful great service
Response from the owner:Hi Harriet, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Antonio was a godsend no more sweating and feeling nauseous, my air conditioner is working and if possible, even colder than before! He was so polite and well mannered my mean pitbull loved him and he doesn’t like anyone! Every workplace should have a man like Antonio dealing with the public or maybe he should be a supervisor if not already and teaching any new hires how to behave while being professional and knowing his job well and fast!! thank you very much Aztel and thank you, Antonio!
Cody and Niko were very proficient in their knowledge and professionalism. A pleasure to work with!!
Jorge Rivera installed my new A/C system yesterday. He was polite, knowledgeable and worked efficiently. He had David helping him. They made a great team.
Niko was very pleasant and knowledgeable
Antonio was very polite and professional. Very good representative of Aztil
11/6/25 - I had the AeroSeal duct sealing process done today, and Jordan and Skylar were great. Jordan explained the whole process before they started and they answered my (many) questions throughout. It takes about 3-4 hours and the guys covered our furniture in the vent areas, checked for mold/dirt in the ducts, cleaned them all out, then applied the AreoSeal spray. The leakage was reduced significantly when completed - the air flow in the room at the end of the duct run was greatly improved.
Both techs were helpful throughout , right down to cleaning up the minor debris from the vent covers when done. I’d definitely recommend Aztil and Jordan & Skylar for this process.

10/21/25 - Our tech, Elder, provided great service along with good information on how to maintain my HVAC system since we’re not here full time.
He resolved the error I was receiving which shut my system down and explained how to prevent it. Thanks Elder!
Cody & Niko did a great install of my iflo system. They were very professional and cleaned up.
As usual, great service and what a super nice guy
Paul took care of everything perfectly
Aztil has been amazing in responses to calls . Never down because of their efforts
Alex is extremely professional and very detailed. He explained the issue and solved the problem. He is our favorite technician.
Nico fixed a drain issue last week, quick, professional service. Cody and Nico did drain and evaporate coil maintenance today as recommended and all went great. Comforting to have them on my team!
Michael was very courteous and professional
Lazaro is an excellent Tech. Courteous and Professional. If possible ask for him for all your HVAC issues. Also just had a total replacement of my AC unit by Angel and Hero . They did an excellent job in and out in 2.5hrs would recommend these install professionals.
Response from the owner:Hi Les, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan and Jalen were fabulous very professional and kind
Dana he is a very good employee from your company!
I am happy with his service
Thank you!!
Antonio was great. Courteous, professional, and took the time to explain things. He also does great work.
Niko. Did a very nice job and answered all my questions. Very satisfied!!
Response from the owner:Hi Bob, thank you for taking the time to leave us such a positive review! We are so glad to hear that Favio was able to help you out and was so friendly and informative. We value your feedback and thank you for being a loyal customer.
Niko Great job!
Thanks Dana. We’re up and running now. Prompt service! Antonio just did a great job with my repair. Thanks!
Response from the owner:Hello, Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Michael King was great! Signed up for the anual
We have been a Customer with you since we moved to this House 25 years ago and Always been fixing problems to repair or replace new units! Mr. Melina was, nice, knowledgeable, clean, and found the problem, fixed it and did a Tune-up! In short, they have always been there to help! I thank you all!!
Niko was prompt and courteous. He explained everything that he suggested for my unit clearly. I did not have to pay for this maintenance visit because I have a service contract with them.
Dana did an excellent job on our installation. He was very professional and explained everything to us.
Michael was excellent

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Highlights of the Elite Cool Membership Program include:

  • Members will receive priority service: Get top priority when scheduling service calls.
  • No overtime charges: We’re here for you anytime, day or night, 365 days a year, without any overtime charges.
  • A 15% member discount: Receive a 15% preferred discount on repairs not covered by the manufacturer.
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