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Understanding the Importance of Storm Drain Maintenance

By Aztil –

Storm drains are built into the curbs of many city streets. They lead to underground flood prevention channels that carry water safely out of neighborhoods when heavy rains or major outdoor leaks occur. They prevent flooding and provide water flow control. However, they can also be damaged or become clogged if improperly maintained. The city and its residents share the responsibility for storm drains. Why should you care about storm drain maintenance and what can you do as a resident to take care of your local storm drains? We have the answers.

What Are Storm Drains?

Storm drains collect rainwater, directing it away from streets and public spaces to prevent flooding when it rains. Storm drains channel the drained water into approved and safe areas using underground pipes.

Why Is Storm Drain Maintenance Crucial?

Maintaining your local storm drains can keep your streets clear and safe under heavy rain, and prevent environmental damage from poor runoff management.

Flood Prevention

Most importantly, storm drains prevent flooding. If a storm drain isn’t functioning properly due to clogging or damage, it won’t redirect rainwater, and a street or public area may become flooded. Storm drain maintenance protects homes, businesses, and roads from the dangers of high water levels.

Water Quality Protection

Storm drains prevent uncontrolled water runoff. Road oil, chemicals, litter, and sediment that shouldn’t reach the ecosystem are carried away safely by storm drains, often to local water treatment plants before the water is allowed to re-enter the environment. This promotes a healthier local ecosystem.

Infrastructure Longevity

Flooding can significantly damage urban infrastructure. Seeping water can damage foundations, roads, and bridges. Maintaining your storm drains can prevent these problems, thus preventing the need for extensive repairs and material replacements later on.

Public Safety

Flooding is a local hazard. Maintained storm drains ensure that cars and pedestrians do not have to navigate dangerously deep and murky stormwaters. Storm drains can prevent accidents and illness and ensure safe travel after heavy rains.

How to Maintain Storm Drains

While storm drain repair may be the city’s job, residents can contribute to storm drain maintenance through considerate decisions and quick reporting if a problem is detected.

Keep Drains Clear

Help to keep your storm drains clear. If you notice a box, a sheet of plastic, or a big pile of leaves blocking your local storm drain, do a little neighborhood cleanup so the next rain drains safely away.

Proper Waste Disposal

Never use a storm drain for waste disposal. In particular, prevent leaves, grass clippings, oils, paints, or chemicals from flowing down the storm drain. Use proper disposal methods for hazardous chemicals and mulch or dispose of your leaves.

Install Gutter Guards

Gutter guards installed on your roof’s gutters can help prevent gutter clogs and prevent leaves from flowing toward your storm drains.

Adopt Green Infrastructure

Design your landscaping to manage rainwater gracefully. Reduce the pressure on your storm drains by installing rain gardens, permeable pavements, and green roofs that direct water effectively or absorb rainwater safely to reduce the runoff that enters your local storm drains.

Report Issues

If you notice a blocked or damaged storm drain, report the issue immediately to your public works department. Quick reports can ensure immediate repairs, which will prevent flooding incidents from happening.

Community Involvement

Involve others in your neighborhood in storm drain maintenance. Work together to minimize litter, control leaves, clear blocked drains, and generally treat your storm drains with respect. Teamwork can help ensure your storm drains are always properly maintained and provide the best service.

Caring for Your Local Storm Drains

When you take care of your storm drains, they will take care of you. Storm drains prevent flooding, preserve water quality, and protect buildings from water damage. Taking steps to maintain your local storm drains is always a smart idea. For more information about storm drain maintenance, contact us today.

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What Our Clients Think Of Us


Aztil Air Conditioning
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Dana excellent service!! Found the issue quickly and fixed it with no problems. Very pleasant guy!!
Lee was super. He explained everything all his work performed perfectly. Very neat professional. A pleasure to deal with him.
Ricardo did an amazing job servicing our dryer and showing me how to keep it clean. He was efficient and courteous.
Response from the owner: Hi Richard, thank you so much for your kind words about Ricardo! We are so glad that he was able to provide you with excellent service and helpful tips. We appreciate your feedback.
Ricardo cleaned our air ducts today and did a great job! He was professional, kind, and extremely thorough. He went above and beyond any other tech who has done any work in our home by going the extra mile…in a nutshell he treated my home like it was his own, which I could tell from the minute he walked through the door. He is a true professional, and it was obvious that not only is he knowledgeable and skilled, but he truly takes pride in what he does, which is a rare thing to find. I highly recommend him, and I can only hope that he is the tech who shows up whenever I call Aztil for work to be done!!
I scheduled an appointment for yesterday for AC maintenance for a newly purchased property. As it turns out, a new AC was recommended because of mold found inside the old unit. Aztil was able to schedule my new AC installation right away for today. Iker & Inder were professional, efficient, friendly, & very knowledgeable. I know I will be signing up for Aztil’s preventative AC maintenance program. I highly recommend Aztil AC for any of your AC needs!!!
Tino fixed my problem of no heat on my new RHEEM air conditioner on a Sunday. He knew where to look for the problem, a bad connection. It's great to know that Aztil has such professional and experienced technicians.
Response from the owner: Hi Michael,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Outstanding service!!!
Response from the owner: Hi Rich,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana and Alex were the ultimate professionals. They repaired my air conditioner quickly and did a great job cleaning up.
Response from the owner: Hi Neila,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana Dussault is awesome.After 4 hellish days without A/C, he came to our rescue. My family and I thank you for your swiftness and professionalism.God bless you
Response from the owner: Hi Germaine,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana was awesome! Clean, courteous, efficient and polite. Fixed the A/C and replaced a capacitor and got a quote for a new product Aeroseal that sounds like a good investment for the a/c ductsThanks Aztil for such an excellent experience today!
Response from the owner: Hi Pamela,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Roberto just came and did a very thorough maintenance job on our system. He was very professional and did not leave any stone unturned. We will be very happy to have him come next time!!
Response from the owner: Hi Andy,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Roberto was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Tino the service representative did an awesome job. He called to confirm ahead of time. Very courteous and professional. Outlined his scope of work before starting. Gave options to consider for future to improve performance. I would recommend him to anyone seeking service.
Response from the owner: Hi John,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Tino was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Paul was professional and knowledgeable with the repairs made on our air conditioning. He arrived on time and informed us of what needed to be done with an estimate of the costs.
Response from the owner: Hi Rhonda,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Paul was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
My new HVAC unit suffered a major mechanical failure. Technicians Dana and Rick are incredible and are true experts. Sabrina Corradetti, a manager, is one of the best customer care people I have ever had the pleasure of working with. Getting the required parts from the manufacturer was a time-consuming ordeal, but Ms Corradetti stayed on top of the issue, kept me informed, was ALWAYS courteous and very helpful. Aztil has some really good folks working for them.
Response from the owner: Hi John,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana and Rick was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ricardo did an amazing job on my contract maintenance tune up. Very thorough and explained to me what he was doing every step of the way. Thank you Ricardo
Response from the owner: Hi Howard,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana and Jordan went above and beyond on our AC service today. They were professional and thorough. They communicated very well and answered any of my questions.
Response from the owner: Hi Nicole,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana and Jordan was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
I continue to recommend this business to those in the area. When I have questions, if the technician is unable to answer I am immediately able to get an answer from those in the office.
Response from the owner: Hi Ashley,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana, outstanding technician
Response from the owner: Hi Giovanni,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ricardo was very thorough and knowledgeable. He explained everything he did . He was on time, polite and very nice. I would like him to come for all my routine maintenance of my AC.
Response from the owner: Hi Anne,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana was the Aztil tech who came by to fix my AC issue on a Sunday. He was very professional and did explain everything to me very well.This is the second time I renew my 5 year contract with Aztil.
Response from the owner: Hi Ayman,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Paul was excellent, experienced. Recommend completely. Explained everything thoroughly.
Response from the owner: Hi Mary,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
WOW. David did a wonderful job. Nice when a company has an employee who cares enough to do a good job.
Response from the owner: Hi Debra,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that David was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Knowledgeable, Professional, efficient, personable, and timely.The experience From the office personal to the technician was excellent
Response from the owner: Hi Steve,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Last week we had an issue with our A/C...our request for service was handled promptly and professionally. The work took an extra day and this morning, DANA & ALEX showed up as promised. They completed the work, explaining what they did making sure we were completely satisfied. You have two outstanding employees representing your company.
Response from the owner: Hi Hanna,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana and Alex were able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ricardo is Amazing!!!!!! He did such an incredible job helping my ducts get clean!! We can now finally breathe healthier and live happier!!!! Overall, everyone that has come to my house has done more than a 5 star job!! I wish we had been dealing with this company from day one. I will NEVER use another company again!!!
Response from the owner: Hi Melissa,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana was very professional. Explained every step of the way
Response from the owner: Hi Jennifer,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Paul g is awesome and so is the company
Dana and Cody from Aztil arrived when scheduled. He had the part needed and proceeded to replace the broken piece. Everything was fixed quickly, and our air conditioning is working perfectly, and he left his work area clean and neat. It’s the kind of experience one wants for a repair.
Response from the owner: Hi Patti,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana and Cody were able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana was great. Quickly fixed the problem and advised me on how to avoid future issues.
Response from the owner: Hi James,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Wr have been under service with Aztil since 2013 and they have kept us going. Our technician, Ricardo is excellent, very knowledgeable. He takes his time for little things and keeps our AC going smoothly. Couldn't recommend more!. Thanks!
Response from the owner: Hi Czarree,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
I have been under contract with this AC company since 2013. They have kept me going since. Just got my usual 6 month tune-up, and my technician, Ricardo was excellent and very helpful, and answered all my questions. Highly recommend. 6 months later, Ricardo is back! Excellent as always!
Response from the owner: Hi Bret, We're glad to hear that the technicians were courteous of your belongings and that Patty was helpful in scheduling the service. We take pride in our customer service and we appreciate your feedback. Thank you for choosing us for your duct cleaning needs.
We had a great experience with Dana from Aztil. He was super thorough and very helpful. He communicated great and was right on time! Highly recommend !
Response from the owner: Hi lindsay,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ricardo went above and beyond to ensure my AC was functioning well. He took the time to review routine maintenance . He also cleaned the dryer duct and again with above and beyond. He was polite and efficient.
Response from the owner: Hi Barbara,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Jordan Henry was very nice and helpful to us at late night. We much appreciated his work on our HAVC. We support this company.
Response from the owner: Hi Claudia,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ramon is absolutely amazing! Very informative and an excellent technician! This is the second time we’ve had him and he’s great
Response from the owner: Hi Kathy,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ramon was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana & Cody gave excellent service to my freaking out self, answered all my many questions about my cracked water tray and more. Also explained about a condensate pump. Very pleased with both them and the way they work together as a team to ensure my problem was repaired.
Response from the owner: Hi Dottie,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana & Cody was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ramon from Aztil cleaned out the A/C drain and was very thorough, in addition to being polite!
Response from the owner: Hi Marna. Thanks for your positive feedback. Glad you were satisfied with the service from Lee. We value our employees and treat them well, that's why they stay with us. They also enjoy working with great clients such as yourself :) We appreciate your support and business.
We had our six month maintenance and had a great experience. The technician went above and beyond to ensure our unit was cleaned out.
Response from the owner: Hi Ashley,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ramon took the time to be very thorough and informative. Answered any questions we had and explained recommendations well. Feel comfortable that we are in good hands with Aztil. Great service and fast response to urgent calls for service.
Response from the owner: Hi Steven,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ramon was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana from Aztil completed a major repair to my 3 year old Carrier A/C unit. Dana worked efficiently, carefully and neatly in my home. The replacement of the defective part was covered by the carrier warranty and all of the labor was covered by my Aztil maintenance contract. Dana was extremely fair and honest and did not do any upsell or extra work to run up a big bill. It was all covered by my warranty and maintenance contract. My home is cool and comfortably. I highly recommend Dana and will ask for him for all routine maintenance and repairs.
Response from the owner: Hi Michele,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
We had an A/C tune up today. I am happy to give 5 stars to Ricardo who was meticulous in doing the job right. He went above and beyond and was very courteous. 👍
Response from the owner: Hi Robert,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Great Job Dana !
Response from the owner: Hi Mario,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana was professionally trained and efficient and quick to get my unit working
Response from the owner: Thanks Linda for your positive feedback. We appreciate your business.
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