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Tanked vs Tankless Water Heaters: How to Choose

By Aztil –

Your choice of water heaters will shape the comfort and functionality of your home. Traditional tanked water heaters maintain a reservoir of hot water but can be drained. Tankless water heaters heat water on demand. but they have a limited flow rate. Each has both advantages and disadvantages that are worthy of consideration. Which is better for your home? Understanding the differences can help you choose the right water heating system for your home and lifestyle.

Join us in a detailed comparison of tanked vs tankless water heaters and how to choose between them.

Tanked Water Heaters

Tanked water heaters store water in a large metal tank. These tanks range from 20 to 80 gallons. The water is then heated using heating elements at the bottom of the tank, up to the set temperature of the unit. This water is maintained at the hot temperature until it is needed and the heating cycle restarts if the water cools or if new room-temperature water is added after the tank is drained.

When you turn on a hot water tap, hot water is drawn from the top of the tank, and new cold water is added to the bottom, where it can be most quickly heated.

Pros:

  • Large Volume, Large Flow – Tanked water heaters can provide a lot of hot water all at once, to multiple taps and appliances.
  • Low-Cost Installation – Tanked water heaters cost less initially to purchase and install compared to tankless systems.
  • Simple Technology – It is easy to understand, clean, and repair tanked water heaters.

Cons:

  • Limited Supply – It is possible to fully drain the tank and run out of hot water.
  • Refill/Reheat Delay – If the water heater is drained, it takes time to refill and reheat a new tank of water
  • Not Energy Efficient – Tanked water heaters reheat unused water all the time, which is not energy efficient.
  • Large Size – The tank takes up a large area in your utility space.
  • Maintenance – Tank water heaters build up scale and must be regularly flushed. Flushing involves draining and vinegar rinsing or scrubbing the inside and heating elements.
  • Thermal Expansion – You may require thermal expansion tanks to accommodate water expanding as it heats.

Tankless Water Heaters

Tankless water heaters are on-demand. They heat water as it flows through the unit using a gas burner or electric element heating a conductive pipe. Tankless water heaters can provide a potentially infinite amount of hot water while only heating when water is running through the pipe.

Pros:

  • Energy Efficient – Tankless water heaters only heat when the tap is running.
  • Unlimited Hot Water – There is no ‘running out of hot water’ because water is heated on demand.
  • Tidy Size – Tankless water heaters take up much less space with no need for a large tank.

Cons:

  • Limited Flow Rate – Tankless water can supply a limited number of gallons per minute. This means limited support for multiple taps and appliances.
  • Higher Installation Cost – A tankless water heater is initially more costly than a tanked water heater to purchase and install.
  • Complex Installation – Tankless water heaters are in-line, and therefore more complex to install into your plumbing. They may also require an upgrade to your home’s electrical system or gas line.
  • High Maintenance – Tankless water heaters must be constantly cleaned and maintained for optimal performance.

Factors To Consider When Choosing

Household Size and Hot Water Demand

If you have a big family or need to run multiple water appliances at once, a tanked water heater may be ideal. Smaller households with limited all-at-once hot water demand is more suitable for a tankless water heater.

However, a tankless water heater can also be installed to supply hot water to only a few selected taps, like bathrooms but not laundry.

Energy Efficiency

If your goal is energy efficiency, a tankless water heater is the superior choice. Tanked water heaters are significantly less energy efficient.

Installation Space

Tanked water heaters need a big utility space, but many homes already have this space available. Tankless water heaters fit more easily into tight spaces and can be added to a home design more easily.

Initial Budget

Tankless water heaters are more costly than tanked water heaters, so your total budget may influence your choice.

Long-Term Savings

Tanked water heaters cost more in power bills due to the constant power cycles to keep a large tank of water hot and available.

Selecting the Right Water Heater for Your Home

Determining the best water heater for your home depends on your household, lifestyle, budget, and preferences. With a larger home or budget, you can use both for different taps and purposes. Tanked water heaters are more suitable for a smaller budget and tankless water heaters are more suitable for a smaller home.

Understanding the differences can help you choose the best option for your household’s water heating needs. If you’d prefer an in-home assessment with a plumbing service professional, Aztil is here to help. Contact us today to discuss the best water heater solution for your home and lifestyle.

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Jordan was excellant. Went above and beyond listening and talking me through everything.
Thank you Alex who diagnosed my AC issue quickly,! your superior technical skills and customer service have not gone unnoticed. Alex made my experience a pleasant one, even though my AC motor went and it needs to be ordered, the good news is it’s under warranty🤷🏼‍♂️
Today I had a repair/replacement done by Alex Molina
Alex is knowledgeable and explains what has to be done and it will be done
He is very polite, cleans up after himself and never complained about being in the sun for the number of hours that he had to be there to work
If anybody needs work and is lucky enough for Alex Molina to be your tech all will be done right
Thank you, Alex
On the ball. Courteous and efficient. Initially forgot to install cement pad, but did so when deficiency pointed out to him. Generally very pleased.
Michael King gave me outstanding service for a recent maintenance visit. He is informative, polite and above all professional. He answered all my questions and gave me good tips for ongoing maintenance.
Good job
They were excellent
Response from the owner:Hi Norman, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Alez molina was excellent! Kind, proficient and efficient. Worked quickly. Am so grateful.
Response from the owner:Hi Diana, thank you for your kind words! We're so glad to hear that Alex did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan & Herolson did a great job cleaning my ductwork. They arrived on time, were very nice, polite & efficient. Jordan explained everything clearly. They cleaned up thoroughly when they were done. The popcorn from my ceilings was everywhere, but they took care of it. Five stars.
Response from the owner:Hi Lisa thank you for your kind words! We're so glad to hear that Jordan and Hero did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko is always a competent , pleasant professional who assists me with my air conditioning units.

AZTIL responds to my calls in a timely manner.
Response from the owner:Hi Debra, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan an hero where effective angel. They explained evdrthing and extremely pleasant
Response from the owner:Hi Carol, thank you for your kind words! We're so glad to hear that Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Tino was friendly, professional and very helpful
Response from the owner:Hi Karen, thank you for your kind words! We're so glad to hear that Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was great!! Suggested a cut off switch to stop the water backup
Installed it right away
Response from the owner:Hi Mel, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Aztil is always so reliable.
Dana came today, diagnosed my A/C problem and took care of right away.
Terrific service! Thank you, Dana!
Response from the owner:Hi Susan, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Best workers, Jordan,and Hero.
Response from the owner:Hi Virginia, thank you for your kind words! We're so glad to hear that Jordan and Hero did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Thanks to Aztil AC! One of our A/C units broke down unexpectedly, and Anthony got Lazaro out to us right away the next morning. Lazaro was excellent and he found the problem with our unit very quickly. We really appreciate their quick action and professional expertise. Outstanding service from start to finish!
Response from the owner:Hi Jake, thank you for your kind words! We're so glad to hear that Anthony and Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Just has Dana come as soon as Aztil can get there team there for our family. Dana was friendly, professional and knew his stuff.
Response from the owner:Hi Justin, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
The AC maintenance service was excellent. Niko Garza was professional, helpful, kind, and was instrumental in arranging for the next Senior Technician to solve the AC problem that I am having. That service will be sometime today. He also recommended the dryer vent cleaning and the in-line AC cleaning, of which I scheduled for Monday and paid today. My husband has been very ill for the past 4 years and in the hospital right now. Aztil has arranged the services, after Niko explained the situation, so that they will be completed before he comes home because a patient on oxygen and a feeding tube cannot be without power to the whole house, even a short shut down would endanger him. Thank you Niko!

Technician Rick Cochran did an excellent job replacing the AC breaker and ensuring that everything was in correct working condition. I really appreciated his kindness and professional demeanor. Thank you Rick!

Today Technician Alex Molina completed the services (dryer lint trap cleaning and inline air handler cleaning). Once again, I was fortunate to have a professional, gracious, and thoughtful person come to my house to perform the services. Thank you so much Alex!

June 2 2025 Thank you Cody! It is a relief to finally have the A/C back to what it should be. The replacement of the coil is probably what was needed a month ago. Rather than dwell on what was, I truly appreciate the replacement service and how kind you were to a grieving widow.
Response from the owner:Hi Admonis, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Angel and his crew
Response from the owner:Hi Don, thank you for your kind words! We're so glad to hear that Angel did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Tino Costanzo did an excellent job. Extremely helpful in adding to the efficiency of the operation of our air conditioning unit.
Response from the owner:Hi David, thank you for your kind words! We're so glad to hear that Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
This is the second time Michael King has serviced my AC for AZTIL. He is always pleasant and courteous. He explains all he does to the unit and answers all questions I may have. He is very thorough. Great asset to the company. The trainee (Skyler) with him today has a very good teacher and seems to be on his way to being a positive service tech.
Response from the owner:Hi Walter, thank you for your kind words! We're so glad to hear that Michael and Skyler did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Steven, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Lazaro was excellent. Full explanation of services. I would like to get him for any future services. I'd like to add that I was pleased with the vent cleaning that was performed by Alex Molina and his assistant.
Response from the owner:Hi Jazziz, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I had woken up to no ac in my house. I contacted aztil on a Saturday at 5 pm and their technician called me back within a half hour. His name was Tino, he said that he would be there within 30 minutes…. And he was! He figured out the problem in 10 minutes and he solved it! Excellent service! Thank you so very much!
Response from the owner:Hi Patricia, thank you for your kind words! We're so glad to hear that Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Wow, the scheduling process was a challenge, but our service tech Niko Garza was a grand slam. He more than made up for the scheduling challenges. We’ve been Aztil customers since 2017…. Scheduling was much stronger up until about a year ago, service techs have always been great. Peter, one of the schedulers also can in for the save!

Hey I need to update this 5 Star review, it needs to be a 10…. We needed a new system, boom, done in one day! Our tech, Asiel Barreto was tremendous. He even worked us through the process of using a NEST thermostat- Jackie in the central office rocked us through all the paperwork. This is why we are Aztil for life!
Response from the owner:Hi Ray, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan was awesome. Nice to work with, fast and efficient.
Response from the owner:Hi Jeffrey, thank you for your kind words! We're so glad to hear that Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Ramon is always on time, polite, knowledgeable and efficient. AC unit has been performing reliably and efficiently.
Response from the owner:Hi Lance, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Nico was very knowledgeable and did a great job getting our ac working again
Response from the owner:Hi Chloe, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
A+ job from two great professionals - Jordan and Hero. A big job - that they explained completely - and they were not only great technically, but very tidy and cleaned everything up after! And really great guys! Highly, highly recommend them - a great team!
Response from the owner:Hi Madelyn, thank you for your kind words! We're so glad to hear that Jordan and Hero did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
TINO from Aztil is very professional he came and replace a part under warranty at no cost and in no time Aztil is very reliable I’m a happy customer thank you very much for a great service
Response from the owner:Hi Halz, thank you for your kind words! We're so glad to hear that Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Nico my service tech was very knowledgeable, courteous and thorough. Very pleased with my service.
Response from the owner:Hi Jerry, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Beth, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana & Michael did an excellent job replacing my drain lines. They arrived on time & worked hard to finish the job in record time so I was without air conditioning in 1/2 the time expected!
Response from the owner:Hi Lynda, thank you for your kind words! We're so glad to hear that Dana and Michael did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana and Niko were great. They did a really good job.
Response from the owner:Hi Franny, thank you for your kind words! We're so glad to hear that Dana and Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Antonio & Jordan are highly professional maintenance technicians. They performed a full system overview and my AC is working great! I highly recommend them - Jeff Steinberg
Response from the owner:Hi Paul, thank you for your kind words! We're so glad to hear that Antonio and Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Luzaro did an excellent job. He got to the problem quickly and is very knowledgeable. Great service. Thank you
Response from the owner:Hi Sherry, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Update: I had Left. A bad review for this company. I had the new manager Anthony reach out to me and he helped me get my whole situation fixed. The solution was to switch back to a basic AC model that would benefit me and also be easy to work on. Anthony was great! He returned all my calls in a timely manner and helped ease my worries. Aztil finally switched out my unit and refunded me the difference. The installers were great and my experience was stellar. Def changed my look on the company. I appreciated the customer service and the communication. New management made a difference.

Previous review 3/2025
This company is the worst!! The previous AC that I used Was sold to them and I thought I could Trust them like the last company! I spent Over 12k for a unit in May 2024 along with a 5yr service contract!!! that the salesman said would be the best unit and solve all my hot spot issues. Well it hasn’t! And because my “best” unit is digital NO TECHNICIAN knows how to work the unit. They are constantly calling tech support and still no one knows. I’ve had 4 different technicians here and no one knows what the hell they are doing!! I have Had technicians out 7 times to my home bc the humidity stays at 65-68%. No one knows how to adjust it. I called For emergency service on a Friday night bc my unit stopped working. They told me they wouldn’t have anyone until Thursday!! Do not use this company. They never call you back. Management does not respond. So unprofessional! I have Been trying to contact someone for over a week and no one ever returns my calls!! DO NOT USE THIS COMPANY.
Response from the owner:Hi Myra, thank you for your kind words! We're so glad to hear that Aztil was able to address your concerns and that you were pleased with the outcome. Thank you for being a valued customer.
I've been using Aztil for over 10 years. Always prompt, polite, knowledgeable, and professional. Today (Memorial Day), my AC went out. Within 2 hours, Albert was at my house and fixed the issue quickly. I would recommend Aztil to anyone based on my own personal experience with them.
Response from the owner:Hi Demora, thank you for your kind words! We're so glad to hear that Albert did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
The 4-stars is because I wasn’t informed of a scheduling change. After a little confusion regarding the appointment time the technician, Michael King contacted me. He arrived at the updated time. Was very professional and kept me informed about the service. He completed the job, cleaned up afterwards and thanked me for being a customer.
Response from the owner:Hi Bob, thank you for your kind words! We're so glad to hear that Michael did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
My service call was simple just clean the pipes. I asked the agent what was covered before I accepted and they stated clearing the pipes and other checkup. Well it did not turn out to be TRUE. I was charged for labor , materials(!) and other nonsense. NOT a Happy camper no one likes surprises! They are out of my list.
Response from the owner:Hello Cesar, Thank you for taking time to provide feedback about your experience with our company. We completely understand your frustration and apologize for any dissatisfaction that may have caused your day. We are eager to discuss this experience with you. Please call our customer service manager, Jack. He can be reached at (561) 202-8726. It is our goal to make sure we resolve any issue we can and look forward to speaking with you.
It always seems that the air conditioner breaks down on a hot day.
Well, Aztil is cool under pressure.
First, Paul came out and diagnosed the problem and ordered the replacement parts. Making sure I got the best price.
Then, Dana showed up at my house ready to fix it.
And when it seemed things weren't quite right, Dana returned at 7:30 pm. - ON A FRIDAY NIGHT - to make sure it was A-Okay.

Aztil is definitely the company for our household.
Response from the owner:Hi Robert, thank you for your kind words! We're so glad to hear that Paul and Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Michael King did a superb maintenance job. Plus, he made an extra effort to locate and install a part several hours after his first visit. Well done, Michael.
Response from the owner:Hi George, thank you for your kind words! We're so glad to hear that Michel did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was tech

Came out and went through central system and outside unit. Replaced thermostat as wasn’t reading correctly which was throwing hvac off from normal operation temps
Response from the owner:Hi Andrea, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana Dussaualt did a great job on are annual maintence checkup. Very detailed inspection. Aztec has all ways provided great service.
Response from the owner:Hi Joseph, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan and hero were phenomenal sealing my air duct system and cleaning my ducts very professional and cleaned up well thank you
Response from the owner:Hi Lynda, thank you for your kind words! We're so glad to hear that Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Michele, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.

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