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Electric Hot Water Heater Not Working After Power Outage

By Aztil –

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Water Heater Not Working

Power outages are a normal occurrence. Usually, by themselves, they are no issue, but sometimes they bring with them some minor to major problems. Electric hot water heater not working after a power outage is one such problematic situation. Depending on what has gone wrong with the water heater, it could either be a minor thing or something as significant as a dead water heater.

Water Heater Takes Time To Heat Water

If you have used up all the hot water while the power was out, you have to give your water heater time to heat more water. It is not an instant heating device. Water heaters operating on gas take around half an hour to 40 mins to heat a tank full of water. An electric heater takes around twice as long. Even after the passage of this time if there is no hot water, you have cause for concern.

Check The Power Supply If Hot Water Not Working

The power is back up inside the home, but it’s entirely possible that the power supply to the water heater is still not through. There is a probability that after the outage, only partial power was restored and not complete due to some fault. Maybe your water heater is one of the affected appliances . Using a “circuit tester”, you can check whether your water heater is receiving power or not. If not, you need to figure out why. There are a couple of reasons that could be the cause. These are –

 1. Tripped Circuit Breaker – Due to a surge in electricity, when the power came back on, the circuit breaker may have tripped. To rectify, you will have to push the tripped circuit breaker back to “On” position. Once that is done, your water heater should start functioning normally. However, if the circuit keeps tripping, it’s better to ask your local HVAC technician to come and have a look at the problem. Remember the circuit trips only when there is an overload. So, maybe you need to reaccess your electricals and wiring.

2. Cut Or Burnt Wires – While the power was out, a small animal or rodent could have chewed the wiring leading to the water heater. Similarly, the wire may have been cut by mistake or burnt due to overheating. Whatever be the case, the power came back on, but since the wires were damaged, the water heater could not function. You will need to figure out where the wires were cut, chewed or burnt and replace them. Since this job needs to be performed correctly due to its hazardous nature, let your plumber or electrician deal with it.

3. Faulty Switchboard – The fault could also lay in the switchboard from where the water heater is powered. Maybe the earthing is not proper, or it has a loose connection. If you have some basic idea of electricals, this is something you can check on your own. In case you have any misgivings, it’s best to call your electrician.

4. Plug Problems – Just like a faulty switchboard, the plug that connects the water heater to the power supply source too could have loose connections. Open the plug and tighten all wires. If any wire is hanging free, put it in its correct position and tighten the screws. Your water heater should be all set to take care of your household demands for hot water.

All the above are possibilities when the water heater is not receiving power. If, however, its power supply is on, you need to look at a few additional things such as –

1. Thermostat Malfunction – The thermostat of the water heater could have malfunctioned; the power outage was just an excuse. Try resetting the thermostat by first bringing it down to zero. Wait for a couple of minutes and take it to the desired temperature. Hopefully, your water heater not working after power outage should be resolved. If this does not work, the chances are that you may have to replace the thermostat itself. Call your local plumber, to check it out and replace it, if required.

2. Low/High Voltage – Your water heater needs a certain minimum voltage to operate. Most residential water heaters operate at 220/240 volts and some at 110/120 volts. If the voltage is less than the minimum or higher than the maximum, as a safety feature, it will shut down or not function. If your water heater is not getting adequate voltage, it is probably because there is a problem with the electrical system of your home. You need to get this checked immediately by a trusted and qualified electrician. Once the voltage is back to normal, your water heater will resume functioning on its own. 

3. Burnt Heating Elements – Quite possibly, the heating elements of your water heater have all burnt out. This is usually a gradual process and happens as your water heater gets older. You can try replacing the burnt elements to extend the life of your aging water heater. To be honest, if your water heater is more than a decade old. it is recommended to buy a new one.

4. Tripped Reset Button – Another possibility is that your water heater’s reset button has tripped. A faulty thermostat, shorted heating element, and loose wiring may be the cause of this trip. Until you correct this trip your water heater will not work. This reset button is usually red in colour, and when it trips, it pops out. You have to push it back in.

Closing Thoughts If Electric Hot Water System Not Working

A power outage on its own will never harm a water heater. However, when the power comes back, a sudden voltage surge can fry the water heater. This will happen only if the circuit breaker does not work. It is thus essential to make sure that the electrical system of your home is reliable and trustworthy. Other than that, your local plumber or plumbing company should be able to take care of any water heater problems. Do not ever tinker with your water heater on your own. It is not a toy you can play with.

Frequently Asked Questions

The reset button on the electric water heater is easy to identify. It is a small red button found near the thermostat or behind a removable metal board under some insulation on the unit. Once you locate this button, press it and release it. Your electric water heater is now reset.

Water heating times tend to vary. Some heaters give hot water instantly (instant water heaters), and others can take anywhere between an hour to an hour and a half to give the desired result. Usually, water heating time depends on the type of heater, its location, the temperature of the water entering the heater, etc.

Typically, if the water heater suddenly loses power for no feasible reason, the reset button is used to turn it on back again. The reset button also acts as a safety mechanism by turning off the unit when the water becomes too hot.

The best way to prevent heat loss from the tank when there is a power outage is to wrap it up in a blanket. But before you do that, unplug it from the power source as when the power comes back on, the blanket might result in a fire.

Begin by ruling out power troubles. First, reset the circuit breaker if it has tripped, and replace the fuse if it is blown. Then, check if power is coming to the electric water heating element. Test the heating element. If it is faulty, replace it. Lastly, if the thermostat is getting power and yet not working, replace the thermostat with the heating element.

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Tino was great! He explained everything so that I could understand what was happening with my air conditioner. Aztil is lucky to have him.
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Michael was really great and he explained everything pretty well for me to understand
Update 8/16/2025

I’ve been a loyal customer of Aztil AC Company for several years, and I can confidently say that they have consistently demonstrated honesty, reliability, and exceptional service. My brand-new Rheem A/C unit, installed in October 2023, unfortunately required a new fan motor.

Aztil AC Company promptly sent Rafael to diagnose the issue. He efficiently completed the necessary paperwork to ensure that the part was covered by warranty. The cost of the service was $75, which included filing the paperwork and the repair.

On a Saturday at 1:00 AM, the AC unit suddenly stopped working. The next morning, at the earliest, Aztil AC Company sent Ramon to assist us. Ramon was an incredible technician! He quickly diagnosed the problem and helped us clean the AC drain line. As a result, we had cold air flowing immediately.

Ramon was not only professional but also incredibly efficient in his work.

I contacted Aztil Air Conditioning to request service for my air conditioning unit. I spoke to Ronda, who provided excellent service. She was very helpful, friendly, and had clear, professional, and transparent communication.
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Michael from Aztil came by today and fixed our AC problem. He was polite, professional, and did a great job. We are glad we have Aztils maintenance program.
I had again found that I had no ac in my house. Your tech Michael came out within 24 hours and not only fixed it, but also took the time to tell me how to stop it from happening again! He was fabulous! Even at installation, no one ever told me what I was supposed to be doing! You have a great asset in Michael!
Response from the owner:Hi Patricia, thank you for your kind words! We're so glad to hear that Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Your service techs and general service has improved since the corporate take over. Raphael Curci was efficient and kept us u[p to date on the progress of the installation. The person I'd like to call out as exemplary was Nico who guided us through the process and went out of his way to help us through this time.
Ramon explained in detail what he was doing and how to prevent issues. Ramon is a credit to Aztil. This a/c company has wonderful systems in place to protect their customers homes. Highly recommend Ramon as technician and Aztil for your a/c maintenance and repairs.
I LOVE this company and Nico is hands down the number one technician on the team. The maintenance plan is worth every penny and I never have a problem getting anyone out when I need them.
Toni did a fantastic job! I believe he also did a very thorough job in all areas of our AC unit. He advised us of some areas of our unit that was building up mold and what needed to be done. The concern I had was why no other techs that come out every 6 months hadn’t brought this to our attention. Toni is very personable and he took the time to explain everything to us and I could tell that he is concerned about customer satisfaction. Appreciated all his efforts. Excellent Tech! We will request him to come back in 6 months again!
Michael performed well and was very friendly.
Cody was extremely professional and very courteous!! His knowledge and expertise takes him a 10 plus!! When I call Aztil I only want him to service my AC..
Thank you Aztil for sending Cody for my repair. He is an asset to your team!!
Donna
Response from the owner:Dear Donna Matos, Thank you for your kind words about Jonathan M. We are glad to hear that you had an excellent experience with him and we agree that he should be training our complete service department. We are sorry for any past poor service you have experienced and we appreciate your feedback. Sincerely, Donna P. Gliner
Paul was the very best. Knowledgeable and very professional!!!
Michael is a Great Tech whom I highly recommend.
Response from the owner:Dear Jack Derriss, thank you for your fantastic review of our team members Nicholas and Jonathan. We are thrilled to hear that they provided excellent service in repairing and replacing the breaker part for you. At AZTIL, we strive to meet all of our customers' A/C and heating needs, and it means a lot to us that you highly recommend our services. If you ever require any further assistance, please don't hesitate to reach out. We appreciate your support!
Tino did a very good job
I ask for him all the time
He is great
Paul was great!
Michael was polite, helpful and efficient.
Niko Garza was great.
Michael came out addressed the service problem which I really was when he cleaned out the pan and he was quick
Michael our Technician today was excellent. The inside and outside units were thoroughly examined and test equipment was applied to both of the units to show a positive outcome. Thank you for sending us Michael; we would very much like it if you would send him again. I have confidence in his work and in your companies
excellent service.
Tech Juan Ortega was great to work with. He explained everything in detail and answered all my questions. I will definitely be calling Aztil Air for my upcoming HVAC needs.
Michael King was very pleasant to communicate with and answered my questions fully.
Awesome service. Dana arrived shortly after we placed our emergency call and within a short time our AC was back up and running. Highly recommend Aztil AC!
The service tech Dana did an excellent job doing the repair of the compressor and my ac is working great again!!!! Very friendly and courteous, Highly recommend!!!!
Response from the owner:Hi Chris, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko done a super job. Did everything involved with the a/c. He is a very nice guy. Would love to have him back. :)
Aztil is a very reliable ac company TINO did a great job with my air conditioner he took the time to explain to me how to use my thermostat and answer all my questions thank you Aztil I will recommend you to my friends and family
Michael King was amazing!!!!!!
Called them and Niko Garza was at moms house with in 15 minutes didn't take long for him to get my A/C running Niko is a nice person
Skyler and Alex did a wonderful job very pleasant guys I was very comfortable with them thank you guys for the wonderful job
Aztil tech Jorge Rivera is to be commended for staying up in my very hot attic to install my new air handler. He did a great job. His patience as I connected my new smart thermostat and set up everything so I could control my thermostat from my phone.
Thank you for your quick response and good work.
Response from the owner:Hi Lynn, thank you for your kind words! We're so glad to hear that Jorge did an excellent job with your new Installation and that you were pleased with the outcome. Thank you for being a valued customer.
He was very good at what he does
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Cody was our technician. He promptly diagnosed the problem and fixed the problem in a timely manner. Very professional.
Response from the owner:Hi Frank, thank you for your kind words! We're so glad to hear that Cody did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Paul came to check the A/C compressor and handler. Took pictures and showed me. Both units were disgustng.. He gave me the amt of replacing. I Absolutely agreed. Then Neraldo and another Technician came and installed the AC units. Next
Jordan and Adrian came and cleaned all vents and ducts. All 5 of them were excellent and friendly. Also gave me the info on what was being done. 5 stars for each one of them. Highly recommend

I have had a Dual Inverter installed in my back room. Jorge did the install and was Terrific. He worked his butt off and in the heat. David his helper was on the go the whole time. This is my 2nd AC install with Aztil AC and I would Highly reccommend them. They are polite, efficient, and hard workers. Thank you So Much Jorge and David. If I could go over 5 I would give you 10 stars.
Response from the owner:Hi Barbara, thank you for your kind words! We're so glad to hear that Paul, Neraldo, Jordan and Adrian did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Great duct cleaning work performed today. Jordan and Hero were very profesional, productive and attentive. Extremely thorough work was performed.
Response from the owner:Hi Frank, thank you for your kind words! We're so glad to hear that Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Jay, thank you for the great Review! Thank you for being a valued customer.
Ramon was my Technician today. He is a young man [24] who was knowledgeable, courteous, and very quick to solve the problem. An excellent addition to the Aztil family!
Gary Dubler
Boynton Beach
Response from the owner:Hi Gary, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.

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