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Condensation in HVAC Systems: When It’s Okay and When It’s Not

By Aztil –

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Condensation is a natural side effect of in-home cooling. Any air conditioner will produce condensation and units are designed to safely deal with the resulting water.  In fact, many see the condensation effect as a plus because it allows an AC to act as a dehumidifier for the home. However, if your HVAC condensation system stops working the way it’s supposed to, problems can occur.

Understanding the difference between normal and problematic condensation can help you maintain your home’s HVAC system and avoid potential damage. Let’s take a closer look at when condensation is or is not okay before the situation gets serious.

When Condensation in HVAC Systems Is Okay

Condensation is a normal function of air conditioners, cooling heat pumps, and dehumidifiers. When the units are working correctly, condensation is nothing to worry about.

Air Conditioners’ Condensation Running Normally in HVAC Systems

When your AC is running, condensation is normal. The cold interior of the AC unit causes water to condense on the coils and interior panels. That water runs into the condensate pan and is then removed through the drain line. The cold itself inside your AC causes condensation as a side effect. This also allows your AC to function as a dehumidifier that you don’t have to empty.

Heat Pumps in Cooling Mode

Heat pumps work exactly like traditional air conditioners when in cooling mode. The coolant and coil system produces cold inside the unit which causes condensation. Heat pumps in cooling mode also have a condensate pan and a drain line, and they also provide dehumidification for the house.

Dehumidifiers

A separate dehumidifier typically also uses condensation to collect moisture from the air. You will typically need to empty the tank after a few hours, as free-standing humidifiers usually do not have a drain line.

When Condensation is Not Okay

There are situations where condensation can become a problem. This usually occurs when your AC or heat pump unit is not operating the way it should so that the water from condensation either floods or freezes.

Blocked or Clogged Drain Lines

Your AC needs the pan and drain line to remove water that collects through condensation. If the drain lines are blocked for any reason, water will build up and eventually flood the unit. This can lead to leaks inside your utility space including the risk of water damage, electrical damage, and mold growth.

A partially blocked drain can also lead to standing water, which can stagnate and become a scummy pool for microbiology that you do not want inside your home ventilation system.

Improperly Sized or Installed Units

HVAC units represent a careful balance of size and function. If your HVAC is the wrong size for your house or other components in the system – or if the unit is poorly installed, the system may not handle condensation correctly. This can lead to an excess build of water, leaks, water damage, or inefficient cooling.

Damaged or Dirty Coils

If ice is forming on your coils and inside your AC unit, something has gone wrong. Dirty coils develop an insulating layer of dust which traps and enhances cold. This can cause moisture inside an AC unit to turn to frosty ice instead of draining correctly. Damaged coils may also over-cool, leading to ice buildup instead of drainage.

This leads to reduced HVAC efficiency, damage to the unit, freeze-ups, and the potential for water damage when the ice melts and overflows the condensate pan.

Regular maintenance, including cleaning the coils, helps prevent these issues and ensures efficient operation.

High Indoor Humidity Levels

If your home is experiencing high humidity, your HVAC may be malfunctioning. Incorrect condensation management can lead to humidity problems because the AC can no longer operate as a dehumidifier.

Condensation Leaks in the HVAC Systems

A leak in the refrigerant line can cause evaporator coils to inappropriately freeze and thaw. This temperature flux leads to water leaks and condensation issues.

Duct leaks can allow un-conditioned humid air to enter the system, increasing condensation and reducing overall efficiency.

How to Address Problematic Condensation in HVAC Systems

  1. Regular Maintenance – Schedule an inspection, cleaning, and repair of your HVAC once or twice a year.  Your qualified HVAC technician will clean coils, check drain lines, and ensure proper system operation. Don’t forget to change your air filters every month, as well.
  2. Proper Installation – Make sure your HVAC system is the right size and properly installed by professionals. Have your ductwork inspected and any problems repaired.
  3. Monitor Humidity Levels – Keep track of the humidity in your home with a hygrometer. Use a humidifier or dehumidifier to keep the humidity between 30%-50%
  4. Address Leaks Promptly – Call for repairs as soon as you notice any signs of water or refrigerant leaks. A professional technician can immediately diagnose and repair the issue.

 Know Your Condensation in HVAC Systems

We hope you learned a lot about condensation in HVAC systems. Every air conditioning unit experiences some condensation. It is part of the normal function and provides dehumidification for your home. However, if condensation begins to flood or freeze, it’s time for HVAC maintenance. Avoid risks like water damage, mold growth, or poor AC efficiency by calling for an HVAC inspection and repair as soon as you notice a problem.

By understanding the difference between normal and problematic condensation, you can take proactive steps to maintain your HVAC system, ensuring it operates efficiently and effectively year-round. Aztil is here to help you keep your home cool, comfortable, and condensating correctly. Contact us for your HVAC maintenance needs.

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Niko did a perfect job here.
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Niko was fabulilous. Diagnosis and repair was done quickly and efficiently
The air conditioning was not working and power was not reaching the unit. Niko was extremely responsive and quick to show up to the house and resolve the issue. Once he got here he figured out the problem within 10 minutes and fixed the issue. We highly recommend Niko.
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Niko was great. Very personable and professional. I hope I'm able to have him come back next time the A/C needs service.
Nikowas an excellent tech who was promo and efficient . Very helpful great job cleared my drain line
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Today the technician Dana Dussualt came over to replace an old dirty, moldy fiberglass in our air intake. It was a yucky job and he did the service so professionally. We were so happy with the finish product. I would definitely recommend him and Aztil.
I had guest coming into town and Alex saved the day! My 1st floor AC unit suddenly stopped working. Aztil squeezed me in right away and Alex fixed the problem in no time. He was also super nice - a pleasure to work with!
Michael King did a great job with my maintenance today! He always communicates when he’s on his way, and always has a smile to offer.
Niko was here this morning, on time, and is polite, courteous and professional!! He completed the maintenance and reviewed my ultra violet and changed my filter - just a pleasant experience - !!
Response from the owner:Hi Susan Diamond, thank you for sharing your positive experience with Dana. We're glad to hear that he was punctual, polite, and professional during the thermostat installation. It's great to know that he took the time to explain the operating instructions to you in detail. We appreciate your feedback and hope you enjoy using your new thermostat.
Cody was amazing. He was knowledgeable, personable, and thourow. Aztil is very lucky to have such capable hand working for them.
Response from the owner:Hi Ana, thank you for your kind words! We're so glad to hear that Antonio did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Michael King. Was very easy to work with and he is focused on providing a good client experience. He is an asset to your company
Niko was great , polite and thorugh highly recommend
Our tech, Elder, provided great service along with good information on how to maintain my HVAC system since we’re not here full time.
He resolved the error I was receiving which shut my system down and explained how to prevent it. Thanks Elder!
We have a service contract and when I called Aztil on a Saturday morning because my AC was not working, they came out that day. Dana was the technician. He was thorough, patient, and explained the situation. He quoted me a price for the remediation job needed, had me e-sign the contract. He contacted me for scheduled date which was 3 days later. He came when he said, and did the job .
Niko was friendly and efficient.
Told me how he thought my system was and performing and made recommendations for the future.
He took good care of us.
Niko was very polite and cleaned up after him self highly recommend him
Response from the owner:Hi Kenneth, thank you for your kind words! We're so glad to hear that Marco did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Rafael Carchi was an excellent hard worker. He had a huge job cleaning the coils in our AC and proceeded without hesitation after helping us with the financial side! I would highly recommend him!
Dana was Excellent, extremely Personable, and followed up on my part and and was on top of our problem. My air went off last night. Dana came and was able to figure out the problem. He returned at 9:30 the next morning with the part and it was fixed by the next morning.
Thanks Dana!!
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Niko was the technician
Got my air conditioner humming like new. Prior to the service it was running well, but I did hear a noise which is now gone. He was professional in his service.
Michael was the technician that came out to my house to take care of the regular maintenance check on my AC. He was polite, professional, knowledgeable and right on time! I would recommend Michael and I will be requesting him for future AC service.
William was the technician that came out to service my AC. He was right on time, professional, courteous and knowledgeable. Highly recommend!
Miko is an excellent technician he arrived early and took good care of the air conditioning system
Response from the owner:Hi Dr. Joy, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I had bad experience with multiple AC companies in the past. First time i'm dealing with the company who's having technicians fully quipped and knowledgeable. They measured every room, twice checked the attic before they start the work. Replacing the unit, doing insulation on the attic, partial replacing and sealing docks. Everything is going very professionally.
Technician Niko was very professional, prompt and informative. Appreciate his service . Thank you
Many thanks to Juan Ortega for his hard work and extensive knowledge. He is truly an expert in his field
I have the highest praises for Rafael Carchi & Elder Zavala who did an amazing job, way beyond my expectations!
They were able to repair my drain issue in a way that was creative in a very challenging situation. They explained everything & were very patient & understanding with all my concerns. They were a fabulous team! I would gladly work with them again in the future.
Aztil customer service sent a technician almost immediately when my air conditioner stopped working. Elder Zavala was the technician that came to my home. He is smart, patient and very good at explaining what he was doing. Elder diagnosed my problem quickly and had the issue resolved in a timely manner. Elder is a wonderful representative for the company and excellent at what he does. I highly recommend Elder Zavala.
Michael King was great, very professional and thorough.
I was impressed with how hard the gentlemen worked to get my new ac unit in
They were kind and respectful. Can't say much about prices because everything is crazy but im glad I had them do it.
Michael did a great job.
Dana was amazing, friendly and efficient!!!
Michael did a great job. Will always request him
Niko Garza was punctual, efficient, and communicated in a way easy to understand.
Wow, thank goodness for Aztil !!!!
The AC went down yesterday evening 7pm, and Niko G & Elder Z (with Aztil) was here by 11 am this morning and had everything up and running in less than an hour. He was very professional and accommodating. He took the time to explain what was the issues were and the repairs that were done.
Thanks Juan for coming out and saving us from the relentless Florida, summertime heat 😊👍😊

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Response from the owner:Carol Haber, thank you for your review! We are glad to hear that Juan was able to get your AC up and running quickly. We appreciate your kind words and thank you for choosing Aztil.
Michael was teriffic. Great technician and very pleasant
Response from the owner:Hi Mel, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana is the technician. He is very professional and thorough, I will make every effort to utilize his service at my home whenever possible.
Aztil has always been a very reliable and professional company, and Nico was a terrific and professional technician who was able to diagnose our problem. We were just surprised that our out-of-pocket was almost $2000 even with a maintenance contract and a warranty on the compressor.
George (Jorge) is excellent and very professional. Very please with quality of his work and taking time to explain and get me up and running w/new WiFi system. Definitely would recommend him!!
AZTIL sent a Tech named Michael King and he was awesome and respectful. He exerted due diligence to perform the maintenance right the first time. He was detail oriented , courteous and knowledgeable. He made the right decision to ensure our safety. He briefed after his work.

Thank you Michael for great job!!!

My rating is 5.0 which you deserve!

Dr Benjamin US Army MSG Retired PSL
Tech Nico very helpful did a great job will request him again. Thanks.
Ramon was punctual, friendly, knowledgeable and quick. He explained everything he was doing even showing me the old part he replaced. Great Job as always!
Niko was our technician and did a great job. He explained everything very clearly and was professional the entire time he was here. I highly recommend Aztil and Niko for your AC service and maintenance needs.

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