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Why Is Your AC Contactor Not Pulling In

By Aztil –

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AC contactor problems are a common occurrence. But the headache they cause is major. When the contactor malfunctions, the AC does not work as it should. In summers, facing such a problem is both irritating and frustrating. If you want your AC to be in top working order, you should start getting its periodic maintenance done. Most issues can be caught during maintenance itself and do not evolve into something bigger. However, there may be exceptions. You have all possible troubleshooting and just realized that your AC contactor is not pulling in. The problem is identified, but why did it happen? Have you ever wondered if it could have been prevented? 

Work Of Contactor In Air Conditioner

The contactor on the air conditioning unit is a switch that permits or stops power supply to the unit. It is a relay switch which directs electricity to the compressor of the air conditioner. When power is not needed, the contactor pulls the electrical contacts apart. It closes the contacts when something needs to be powered.

AC Contactor wont Pulling In – What Does It Mean?

Pulling in refers to the contactor closing the electrical contacts to power the air conditioner’s compressor . When the contactor does not “pull-in”, it means that the connections do not close to power the compressor. As a result, the AC works, but in the absence of a working compressor, it does not cool the home.

Why Is Your HVAC Contactor Not Pulling In?

AC contactor not pulling in is not a major issue. It can be taken care of without much botheration. Surprisingly, it is something that can be avoided through periodic maintenance. Usually, the contactor malfunctions due to corroded contacts, coil failure, and contactor burnout.

1. Corroded Contacts – The contact points in an AC contactor are susceptible to corrosion because of moisture present in the air. Also, if not cleaned regularly they tend to get covered with dust and other particle matter which gets sucked in with air. This makes the points of contact dirty due to which they do not work as they should leading to contactor failure. 

Solution – The answer to this problem is “Contact Cleaner”. A little dab of contact cleaner will get rid of all that which is accumulated on the contact points. A very small amount of cleaner is required due to the small size of the contacts. Once cleaned, the contactor will start pulling in as needed. 

2. Coil Failure – In addition to the contact points, a contactor also has coils. Sometimes these coils fail altogether. At such times, the contactor develops a fault, and it may reflect in the form of failure to pull in.

Solution – Again, the solution is not complicated. You can solve the problem by simply replacing the old contactor with a new one. Although it is possible to just replace the said coils, it is not a preferred method. This is because not only reaching the coils is hard, but so is finding the right size to replace them. Moreover, you can buy a new contactor relatively cheap, and its cost of replacement would also be low. As against this, replacing the coil is an intricate task, and so, its cost of replacement will nullify any financial benefit you foresee.

3. Contactor Burnout – When the voltage influx to the contactor is more than its load carrying capacity, it gets fried. Usually, during high voltage, the circuit breaker should trip. When that does not happen, the contactor suffers complete burnout. Even loose cables can cause a short circuit which could lead to the same result. 

Solution – The solution to this problem is also contactor replacement. Although the process is simple, because of the sensitive nature of its function, the job is best completed by a trained HVAC technician.

Important Thing To Remember

Your AC contactor will have its important details like the type, model, and voltage either printed on the body or have a sticker with the same information. When you buy a new contactor, it is necessary to match all these details and replace it with an exact replica. Brand differences are acceptable; what is not acceptable is the voltage difference. Replacing with an undersized contactor will put your AC unit under strain. As a result, the AC will either develop some significant problem or the contactor will keep getting fried.

Also, remember whenever you are working with electrical equipment, it is necessary to first switch off the power supply to it. This step is necessary to ensure that you do not get an electrical shock by mistake. To avoid such scenarios, we always recommend using the services of trained personnel. They know of all the possibilities and take due care to ensure their own safety as well as that of your equipment.

If You Can’t Find Exact Replacement Of Contactor

Our recommendation is to always replace a contactor, with the same make and model as that of the original one. Although it is possible that you don’t find an exact match. If that happens, be sure to buy one with terminals that are similar to the one you took out. Most importantly, make sure that the voltage rating is exactly the same as well as its load capacity or amperage.

Conclusion

Your AC contactor is a small switch like device which has a very important job to perform. During the course of annual maintenance, you should ask the HVAC technician to take a look at it as well. If need be, ask them to clean its contacts to increase its productive life. If your AC is not giving cool air, ask the technician to check the contactor for any faults. Though the issue may not be with the contactor, it is necessary to rule it out as a possibility. If you are still not convinced, you can always ask for a second opinion. 

Frequently Asked Questions

The reasons your AC contactor is not pulling in are:

  1. Dirty or corroded contacts.
  2. Failure of contactor coils.
  3. The contactor is burnt.

Connection and mountings mistakes, selection of the wrong cable, voltage drops, current surge, age, and use-related wear and tear of the component are some of the common causes of contactor failure.

The term pulling-in refers to the contactor closing the electrical circuit (contacts) to power the AC compressor. When the contactor fails to “pull in,” it means the contactor’s connections are either not closing at all or not closing enough to power the compressor.

A new contactor may not pull in if its coil is damaged or burnt. Replacing the coil will take care of the situation. If the coil is fine, the other likely possibility is that the wiring in the control circuit is not proper, in which case, the problem will persist until the wiring is rectified.

Some probable reasons for the contactor with 24V not pulling in are:

  1. A malfunctioning thermostat or a thermostat that is not set on the cooling mode.
  2. There exists open or shorted thermostat wiring which goes to the thermostat from the contactor or transformer.
  3. Weak, worn-out, or shorted transformer, that is unable to handle the coil load.

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2 days ago
Landon was pleasant to deal with. He explained everything he was doing and was very informative. He was very thorough with servicing my AC. 5 dtar experience, thank you Landon and Aztil.
Michael King just left and did a thorough job. He was also very polite.
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4 days ago
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Right after Paul’s visit, we had Naraldo here with Michaia and David. In this 98 degree weather, they spent about 6 hours here installing both units of a new air conditioner. They were on time, professional and courteous. And, they cleaned up after themselves!!! I would never hesitate to use Aztil Air again. They do six month maintenance on our unit and we have been extremely pleased.
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5 days ago
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6 days ago
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1 week ago
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Devi Srinvasan
1 week ago
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Elder was vey professional
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Jonathan Wilson
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Alberto and Roberto installed my AC
Marna Hirshhorn
1 week ago
Elder performed maintenance & was thorough & polite.
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Our service technician quickly identified the problem and replaced the part. He was professional, respectful, and friendly.
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Eric Rosch
2 weeks ago
Landon came to my home to fix my A/C unit upon arriving he quickly identified the problem and got my unit running. He was very knowledgeable mechanic. I would recommend this company very highly. Worked very clean also. Thank you Landon for your expertise. Now Alex came to my rental again this company is tops
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Thom Stewart
2 weeks ago
Reynald was outstanding. Extremely professional and very knowledgeable of the HVAC equipment. He spent the time to make sure everything was 100% working order before leaving. Certainly recommend him to anyone!
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Margaret Sysman
2 weeks ago
Alberto and Roberto were simply the best!! So efficient, explained everything in detail. Friendly, knowledgeable and everything they did was with care and precision. I have been an Aztil customer for years! Their customer service is amazing. I would not hesitate to recommend this company. Alberto and Roberto are +10 ⭐️ installers!
Response from the owner:Hi Margaret, thank you for your kind words! We're so glad to hear that Juan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
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2 weeks ago
Alex came to my house and part I needed and installed it. Had an isue with my coils and he took care of that as well. My A/C works as it did before! Alex was great!!
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Landon serviced our A/C today and did a fantastic job! He was informative, patient and well qualified. Thank you for your time and service
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CW S
2 weeks ago
Alberto and Roberto showed up right on time and fixed our problem and took the time to educate us. They were very professional and friendly. Very happy with the job from start to finish.
Response from the owner:Thank you for the wonderful feedback! We're glad Alberto and Roberto were able to assist you and provide a great experience. Your satisfaction means a lot to us!
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Reynald
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Very polite and professional
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