Image for blue and red swoop graphic

Electric Hot Water Heater Not Working After Power Outage

By Aztil –

Image for Electric Hot Water Heater Not Working After Power Outage

Water Heater Not Working

Power outages are a normal occurrence. Usually, by themselves, they are no issue, but sometimes they bring with them some minor to major problems. Electric hot water heater not working after a power outage is one such problematic situation. Depending on what has gone wrong with the water heater, it could either be a minor thing or something as significant as a dead water heater.

Water Heater Takes Time To Heat Water

If you have used up all the hot water while the power was out, you have to give your water heater time to heat more water. It is not an instant heating device. Water heaters operating on gas take around half an hour to 40 mins to heat a tank full of water. An electric heater takes around twice as long. Even after the passage of this time if there is no hot water, you have cause for concern.

Check The Power Supply If Hot Water Not Working

The power is back up inside the home, but it’s entirely possible that the power supply to the water heater is still not through. There is a probability that after the outage, only partial power was restored and not complete due to some fault. Maybe your water heater is one of the affected appliances . Using a “circuit tester”, you can check whether your water heater is receiving power or not. If not, you need to figure out why. There are a couple of reasons that could be the cause. These are –

 1. Tripped Circuit Breaker – Due to a surge in electricity, when the power came back on, the circuit breaker may have tripped. To rectify, you will have to push the tripped circuit breaker back to “On” position. Once that is done, your water heater should start functioning normally. However, if the circuit keeps tripping, it’s better to ask your local HVAC technician to come and have a look at the problem. Remember the circuit trips only when there is an overload. So, maybe you need to reaccess your electricals and wiring.

2. Cut Or Burnt Wires – While the power was out, a small animal or rodent could have chewed the wiring leading to the water heater. Similarly, the wire may have been cut by mistake or burnt due to overheating. Whatever be the case, the power came back on, but since the wires were damaged, the water heater could not function. You will need to figure out where the wires were cut, chewed or burnt and replace them. Since this job needs to be performed correctly due to its hazardous nature, let your plumber or electrician deal with it.

3. Faulty Switchboard – The fault could also lay in the switchboard from where the water heater is powered. Maybe the earthing is not proper, or it has a loose connection. If you have some basic idea of electricals, this is something you can check on your own. In case you have any misgivings, it’s best to call your electrician.

4. Plug Problems – Just like a faulty switchboard, the plug that connects the water heater to the power supply source too could have loose connections. Open the plug and tighten all wires. If any wire is hanging free, put it in its correct position and tighten the screws. Your water heater should be all set to take care of your household demands for hot water.

All the above are possibilities when the water heater is not receiving power. If, however, its power supply is on, you need to look at a few additional things such as –

1. Thermostat Malfunction – The thermostat of the water heater could have malfunctioned; the power outage was just an excuse. Try resetting the thermostat by first bringing it down to zero. Wait for a couple of minutes and take it to the desired temperature. Hopefully, your water heater not working after power outage should be resolved. If this does not work, the chances are that you may have to replace the thermostat itself. Call your local plumber, to check it out and replace it, if required.

2. Low/High Voltage – Your water heater needs a certain minimum voltage to operate. Most residential water heaters operate at 220/240 volts and some at 110/120 volts. If the voltage is less than the minimum or higher than the maximum, as a safety feature, it will shut down or not function. If your water heater is not getting adequate voltage, it is probably because there is a problem with the electrical system of your home. You need to get this checked immediately by a trusted and qualified electrician. Once the voltage is back to normal, your water heater will resume functioning on its own. 

3. Burnt Heating Elements – Quite possibly, the heating elements of your water heater have all burnt out. This is usually a gradual process and happens as your water heater gets older. You can try replacing the burnt elements to extend the life of your aging water heater. To be honest, if your water heater is more than a decade old. it is recommended to buy a new one.

4. Tripped Reset Button – Another possibility is that your water heater’s reset button has tripped. A faulty thermostat, shorted heating element, and loose wiring may be the cause of this trip. Until you correct this trip your water heater will not work. This reset button is usually red in colour, and when it trips, it pops out. You have to push it back in.

Closing Thoughts If Electric Hot Water System Not Working

A power outage on its own will never harm a water heater. However, when the power comes back, a sudden voltage surge can fry the water heater. This will happen only if the circuit breaker does not work. It is thus essential to make sure that the electrical system of your home is reliable and trustworthy. Other than that, your local plumber or plumbing company should be able to take care of any water heater problems. Do not ever tinker with your water heater on your own. It is not a toy you can play with.

Frequently Asked Questions

The reset button on the electric water heater is easy to identify. It is a small red button found near the thermostat or behind a removable metal board under some insulation on the unit. Once you locate this button, press it and release it. Your electric water heater is now reset.

Water heating times tend to vary. Some heaters give hot water instantly (instant water heaters), and others can take anywhere between an hour to an hour and a half to give the desired result. Usually, water heating time depends on the type of heater, its location, the temperature of the water entering the heater, etc.

Typically, if the water heater suddenly loses power for no feasible reason, the reset button is used to turn it on back again. The reset button also acts as a safety mechanism by turning off the unit when the water becomes too hot.

The best way to prevent heat loss from the tank when there is a power outage is to wrap it up in a blanket. But before you do that, unplug it from the power source as when the power comes back on, the blanket might result in a fire.

Begin by ruling out power troubles. First, reset the circuit breaker if it has tripped, and replace the fuse if it is blown. Then, check if power is coming to the electric water heating element. Test the heating element. If it is faulty, replace it. Lastly, if the thermostat is getting power and yet not working, replace the thermostat with the heating element.

Request Service

What Our Clients Think Of Us


I had bad experience with multiple AC companies in the past. First time i'm dealing with the company who's having technicians fully quipped and knowledgeable. They measured every room, twice checked the attic before they start the work. Replacing the unit, doing insulation on the attic, partial replacing and sealing docks. Everything is going very professionally.
Technician Niko was very professional, prompt and informative. Appreciate his service . Thank you
Many thanks to Juan Ortega for his hard work and extensive knowledge. He is truly an expert in his field
I have the highest praises for Rafael Carchi & Elder Zavala who did an amazing job, way beyond my expectations!
They were able to repair my drain issue in a way that was creative in a very challenging situation. They explained everything & were very patient & understanding with all my concerns. They were a fabulous team! I would gladly work with them again in the future.
Aztil customer service sent a technician almost immediately when my air conditioner stopped working. Elder Zavala was the technician that came to my home. He is smart, patient and very good at explaining what he was doing. Elder diagnosed my problem quickly and had the issue resolved in a timely manner. Elder is a wonderful representative for the company and excellent at what he does. I highly recommend Elder Zavala.
Michael King was great, very professional and thorough.
I was impressed with how hard the gentlemen worked to get my new ac unit in
They were kind and respectful. Can't say much about prices because everything is crazy but im glad I had them do it.
Michael did a great job.
Dana was amazing, friendly and efficient!!!
Michael did a great job. Will always request him
Niko Garza was punctual, efficient, and communicated in a way easy to understand.
Wow, thank goodness for Aztil !!!!
The AC went down yesterday evening 7pm, and Niko G & Elder Z (with Aztil) was here by 11 am this morning and had everything up and running in less than an hour. He was very professional and accommodating. He took the time to explain what was the issues were and the repairs that were done.
Thanks Juan for coming out and saving us from the relentless Florida, summertime heat 😊👍😊

up and run
Response from the owner:Carol Haber, thank you for your review! We are glad to hear that Juan was able to get your AC up and running quickly. We appreciate your kind words and thank you for choosing Aztil.
Michael was teriffic. Great technician and very pleasant
Response from the owner:Hi Mel, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana is the technician. He is very professional and thorough, I will make every effort to utilize his service at my home whenever possible.
Aztil has always been a very reliable and professional company, and Nico was a terrific and professional technician who was able to diagnose our problem. We were just surprised that our out-of-pocket was almost $2000 even with a maintenance contract and a warranty on the compressor.
George (Jorge) is excellent and very professional. Very please with quality of his work and taking time to explain and get me up and running w/new WiFi system. Definitely would recommend him!!
AZTIL sent a Tech named Michael King and he was awesome and respectful. He exerted due diligence to perform the maintenance right the first time. He was detail oriented , courteous and knowledgeable. He made the right decision to ensure our safety. He briefed after his work.

Thank you Michael for great job!!!

My rating is 5.0 which you deserve!

Dr Benjamin US Army MSG Retired PSL
Tech Nico very helpful did a great job will request him again. Thanks.
Ramon was punctual, friendly, knowledgeable and quick. He explained everything he was doing even showing me the old part he replaced. Great Job as always!
Niko was our technician and did a great job. He explained everything very clearly and was professional the entire time he was here. I highly recommend Aztil and Niko for your AC service and maintenance needs.
Very Prompt, technician Alex was professional and explained everything he was doing. We have been with Aztil for over 15years. They have been recently taken over by a larger firm but still keeping the name Aztil . So far so good .
Dan ,
10/13-25
He was a great technician!
Nico was great! He went above and beyond for us!
Excellent customer service. My technician, Niko, was very knowledgeable and walked me through all of my AC issues.
Antonio was awesome, got their membership deal, worth it for AC repair and maintenance. He fixed the problem quick and was efficient. Great experience, thank you
niko is so great and professional!
Nicholas Garza was pronto didn’t even have to wait!!!! Took care of business and cooling off🥰😎😊😉
Niko was fabulous as usual. He took a good amount of time to talk with us about our AC
There are some problems to be resolved and Niko explained the options
We appreciate his time and efficiency
Niko did a great job , rate him a 10
Nico did a great job with my AC units.
Niko was very knowledgeable and helpful!
Paul Gross was my technician. He was extremely knowledgeable and friendly. Called before he showed up and really helped my family and I out. More guys like Paul!
Nikko did great tune up service on our Unit and has great customer service skills.
my apartment is cold. Lazaro is a greagt guy.
Niko. Excellent work
Nino did a ac tuneup, spent the time to check everything and even changed the thermostat batteries for me.
Response from the owner:Hi Marci, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Nico Garza came to do AC maintenance. He was professional, courteous & great at his job. Highly recommend & will request him in the future. Its time for him to have a 5.0 rating.
Response from the owner:Hi Robyn, thank you for your kind words! We're so glad to hear that Michael did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Contract maintenance call was done by a very professional service technician Niko. Would recommend his service to anyone. No cost
Great service Juan was wonderful keeping me informed and solves the problem so pleasant
To work with thank you Juan
Niko was very professional, diligent & thorough with cleaning all of the air vents throughout my home. He was also on time and made sure to clean up any mess that was left behind.
Response from the owner:Hello. We're so glad to hear that Mr. Ricardo was professional, diligent, and thorough with cleaning the air vents in your home. We take great pride in ensuring that our customers have a positive experience with us, and we're glad to hear that Mr. Ricardo was on time and left your home clean. Thank you for your review!
We have been using Aztil for more than 10 years, and are quite satisfied with their prompt service. In the last service call, Ramon Serpa did a great job.
Niko- he was very polite, respectful and got the job done right away. He even put back the closet folding door which we would have not been able to put back. Clean job.
Great Guy! Explains everything very well! Good employee's are hard to find and he is one of them!

Join The Club

Request more information by filling out the form below to learn about our Elite Cool Membership Program.

Highlights of the Elite Cool Membership Program include:

  • Members will receive priority service: Get top priority when scheduling service calls.
  • No overtime charges: We’re here for you anytime, day or night, 365 days a year, without any overtime charges.
  • A 15% member discount: Receive a 15% preferred discount on repairs not covered by the manufacturer.
  • Two maintenance calls per year: Benefit from two maintenance calls per year, spaced about six months apart.
  • AND MORE!

Need more information? Click below to call now!

Call Now

Our Partners


  • Carrier logo
  • Honywell logo
  • Mitsubishi Elctric logo
  • York logo
  • American Standard logo
  • Amana logo
  • Trane logo
  • Rheem logo
  • Ruud logo
  • Daikin logo